Technical Product Manager

Job Title: Technical Product Manager - Events and learning Management Products

Area: Member and Participant Experience

Reports to: Senior Product Manager - MyRotary Product Group

Classification: Exempt

Location: Evanston, IL

This position is designated as Hybrid - Fully Flexible and expected to work from our World Headquarters office once per month to several times a week. The specific days in the office are determined by managers based on business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.

Organization Overview

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.

Rotary’s Commitment to Belonging

At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.

Position Overview

The Technical Product Manager is responsible for the overall product management of Rotary’s Events and Learning Management solutions. This role involves collaborating with business stakeholders, designers, and engineers to identify pain points, document requirements, develop user stories, and prioritize the product backlog. The Technical Product Manager will work closely with the development team to achieve sprint goals effectively and efficiently. In this role, you will tackle the challenge of managing multiple products and the technical complexities of Rotary and third-party data integrations. Your work will have a profound impact, driving participant-focused solutions, leading market innovations, and enhancing product quality.

This role will directly report to the Senior Product Manager for the My Rotary Participant Portal.

Position Overview

• Bachelor’s degree in product management, technology, business, or equivalent experience.
• 3-5 years’ experience as a product owner of web/mobile applications, with Agile values and mindset.
• Experience coaching and leading teams to adopt agile best practices.
• Certified in Scaled Agile - SAFe Product Owner (PO/PM) is a plus.
• Strong technical acumen and system thinking.
• Proficiency in Confluence and JIRA.
• Consumer-centric focus with experience in user experience management.
• Ability to articulate complex problems and solutions simply and logically.
• Effective requirement elicitation and analysis skills.
• Excellent critical thinking and communication skills.
• Self-motivated.
  
  

You Are Good At

• Excellent verbal and written communication.
• Team-oriented with ability to build consensus and lead cross-functional teams.
• Creative problem-solving and positive attitude.
• Strong analytical and decision-making skills.
• Ability to identify, analyze, and resolve market needs.
• Flexible and adaptable to change.
• Leadership in driving high-quality customer experiences and exploring digital possibilities.
  
  

You Will Be Responsible For

• Developing product strategy and roadmap for events and learning applications.
• Managing requests to expand or redesign existing products.
• Gathering market intelligence and participant research.
• Collaborating with UX designers to identify new product opportunities.
• Collaborating with scrum master to prepare and lead product incremental planning events.
• Overseeing product performance and propose improvements.
• Developing business cases for new product features.
• Creating and communicating backlog items (user stories).
• Monitoring, triaging, and investigating production issues.
• Collaborating with business stakeholders to prioritize backlog items.
• Prioritizing and sequencing stories to maximize business value.
• Processing and analyzing product feedback from stakeholders.
• Collaborating with IT back-end teams and shared services.
• Analyzing product requirements, dependencies, and constraints.
• Collaborating with other product development teams.
• Conducting demos for stakeholders.
• Performing UAT and accept user stories.
• Coordinating upgrades or data integration changes with eSaaS vendor.
• Setting product baseline KPIs and aligning with business goals.
  
  

Leadership Attributes

• Communication: Open to diverse viewpoints and able to communicate universally.
• Collaboration: Builds partnerships and works jointly to meet shared objectives.
• Innovation: Moves Rotary beyond traditional thinking.
• Strategy: Identifies opportunities and designs approaches aligned with strategic goals.
• Adaptability: Responds to changes willingly and adjusts as needed.
• Accountability: Takes personal responsibility for actions and ownership.
  
  

Salary range

• $130,500 - $145,000
  
  

Why Work For Rotary?

• Generous medical, dental, and vision benefits package
• Progressive 401k matching contributions
• Above market and generous paid time off package
• Tuition reimbursement
• Professional development opportunities
• On-site cafeteria and coffee bar with special pricing for Rotary employees
• Flextime-several different work schedules to choose from
• Close to CTA, Metra, a variety of stores, and many food options
  
  

Please Note:

• Rotary does not provide VISA sponsorship or relocation assistance