Marriott Kansas City Country Club Plaza - Banquets Server

Join Our Team as a Baquet Server

About Us:

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence: Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving: Address guest complaints and issues calmly, referring them to management when necessary.

EDUCATION & EXPERIENCE

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Redesigned with our guests' needs in mind, Kansas City Marriott Country Club Plaza allows travelers to live in luxury while they're away from home. Providing easy access to many popular local attractions such as Uptown Theater, Sprint Center, Westport and the Kansas City Art Institute, our elegant hotel is a great home base for short business trips or long vacations. Located within walking distance to the Country Club Plaza with complimentary door-to-door shuttle service as well. Elevating travel expectations one day at a time, our chic rooms and suites feature large flat-panel TVs, complimentary Wi-Fi and spa-like bathrooms. After getting a good night's rest inspired by our luxury bedding, guests can wake up with a cup of signature Starbucks coffee from Cafe Express, our on-site coffee house. When guests get hungry, they can enjoy a delectable meal from one of our two restaurants, then burn some calories at our fitness center. Whether visitors are in town for work or play, they'll love the time they spend in the Country Club Plaza area.