Sr. Business Analyst

Liberty Dental Plan is seeking a strategic and analytical Senior Business Analyst to join our growing Transformation Office. Reporting to the VP of Transformation, this role will lead the identification, analysis, and documentation of business and technical requirements to support Liberty’s high-impact enterprise initiatives. In some cases, the Senior Business Analyst may also take on project management responsibilities. This is a key position that works cross-functionally with stakeholders to drive meaningful operational improvements across the organization.

Key Responsibilities

• Collaborate with business and technical stakeholders to identify needs, challenges, and improvement opportunities.
• Conduct thorough analysis of current systems, processes, and data to support solution design.
• Document clear, actionable business and functional requirements, user stories, workflows, and wireframes.
• Maintain traceability from requirements through to testing and implementation.
• Support User Acceptance Testing (UAT) and coordinate business validation activities.
• Facilitate meetings and workshops to gather input, ensure alignment, and drive decisions.
• Build strong relationships across the organization and communicate effectively with all levels, including senior and executive leaders.
• Partner with project managers to support on-time and successful delivery of initiatives.
• Perform additional duties as assigned in support of transformation efforts.
  
  

What You’ll Bring

• Education: Bachelor’s degree (or equivalent combination of education and experience).
• Experience: 5+ years as a Senior Business Analyst, Business Analyst, or Project Manager in healthcare (preferably with a health plan).
• Strong knowledge of business analysis principles and methodologies (BABOK knowledge preferred).
• Demonstrated ability to identify process improvement opportunities and deliver results.
• Proficiency in interpreting complex systems and troubleshooting technical challenges.
• Excellent communication, documentation, and stakeholder engagement skills.
• Ability to thrive in fast-paced, evolving, and ambiguous environments.
• Experience with both Agile and Waterfall methodologies.
• Proficiency in Microsoft Office tools (Excel, Visio, Project, PowerPoint, SharePoint, etc.).
• Business Analysis certification (e.g., CBAP, PMI-PBA) is a plus or in progress.
  
  

Why Join Us

• Make a direct impact on enterprise-level transformation projects at a mission-driven company.
• Be part of a collaborative, fast-moving, and supportive team that values innovation and results.
• Work alongside executive leaders and cross-functional teams to shape strategic outcomes.
• Gain access to professional development opportunities, including training and certifications.
  
  

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.
  
  

Compensation

In the spirit of pay transparency, the base salary range for this position is $98,000 - $110,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.