Workorder Manager

The Role

Your mission: make sure every ready-to-build project lands with the right contractor, first time, every time. You’ll guide an offshore assignment team that builds work orders, validates measurements, applies market-specific rules, and hands projects off to contractors. You’ll be a critical partner to our Regional Managers, ensuring their nuanced assignment strategies are executed flawlessly at scale

Responsibilities

• Lead, mentor, and performance-manage a global team handling day-to-day work-order creation and contractor assignment tasks
• Translate assignment playbooks from Regional Managers into crystal-clear SOPs and checklists. Stay in constant alignment with Regional Managers.
• Verify measurement data from the quoting stage, flag and categorize any misquotes or measurement issues that occur
• Monitor key health metrics (assignment cycle time, contractor acceptance rate, reassignment frequency) and share learnings
• Continually tune contractor-selection logic to balance cost, quality, and speed
• Own onboarding and up-skilling of new assignment specialists as Remi grows
  
  

Required Qualifications

• 2+ years in dispatch, scheduling, operations, or construction
• Proven ability to absorb complex policy variations and teach them to others
• Strong relationship-building experience—you’re able to improve the assignment process across the board in coordination with all of Remi’s regional teams
  
  

Preferred Qualifications

• Experience in roofing, solar, or construction dispatching
• Prior experience leading people in a high-throughput, detail-oriented environment
  
  

Benefits

• Go out to lunch with your teammates every day with our $20 lunch stipend
• Unlimited paid time off
• 5% 401k match
• 100% paid parental leave and medical insurance
• $100 monthly cell phone credit