Catastrophe Coordinator

Benefits

• Medical, Dental, & Vision Insurance
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development
  
  

Join Our National Team as a Catastrophe Coordinator!

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 330+ franchise locations across North America, seeks a Catastrophe Coordinator to support the Operations team.

Are you highly organized, detail-oriented, and passionate about supporting disaster response efforts? Paul Davis is seeking a Catastrophe Coordinator to provide direct administrative and operational support to the Senior Director of Catastrophe Services. This role plays a vital part in ensuring efficient catastrophe response operations by managing logistics, tracking resources, and facilitating seamless communication.

Essential Duties/Responsibilities

• Provide administrative support to the Strike Zone Office before, during, and after catastrophic events.
• Maintain event preparation documents, including rosters, checklists, and contact lists.
• Coordinate logistics for lodging, transportation, and office setups for catastrophe deployments.
• Organize and distribute catastrophe supplies and equipment to field teams.
• Assist in mobilizing and leading the Catastrophe Team during deployments.
• Facilitate real-time communication with internal teams and leadership during events.
• Track and replenish inventory of catastrophe response supplies and gear.
• Coordinate vendor services for food, cleaning, security, and emergency support.
• Document key activities and decisions for post-event reporting and analysis.
• Help develop and update standard operating procedures for catastrophe response.
• Ensure compliance with safety protocols and disaster response procedures.
• Participate in preparedness training and simulation exercises.
• Serve as a central point of contact for catastrophe event coordination and support.
• Other duties as assigned
  
  

Competency - Knowledge, Skills, And Abilities

• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with coworkers and external partners.
• Experience in administrative support, operations, disaster response, or insurance/restoration industries is preferred
• Strong knowledge of Microsoft Office applications (Teams, Outlook, Word, Excel, PowerPoint, Zoom, OneDrive, SharePoint)
• Handle confidential information with discretion and professionalism.
• Ability to anticipate needs, problem-solve proactively, and work efficiently in a fast-paced environment
• Self-motivated, adaptable, and capable of handling confidential information with discretion
• Exceptional organizational and time management skills with the ability to prioritize and manage multiple projects.
• Strong interpersonal and communication skills, with a professional and personable demeanor.
• Flexibility, attention to detail, and a commitment to meeting deadlines in a fast-paced environment.
• Ability to work independently, handle pressure, make decisions, and manage multiple priorities effectively.
• Adaptable, proactive, and passionate about continuous learning.
• Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics
  
  

Required Education And Experience

• High school Diploma or GED
• Bachelor's degree or equivalent experience in Business Management or other field
  
  

Preferred Education And Experience

• Experience in the restoration, insurance, or construction industry
  
  

Physical Requirement

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb, balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Fully remote position, requiring daily collaborations through virtual meetings and communication tools
• Must have access to a stable internet connection and a professional, remote workspace
• Must be able to deploy for up to two weeks at a time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone or via video
• Occasionally will lift up to 20 lbs.
• Ability to safely operate a company vehicle
  
  

Work Environment

The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employee must have access to a stable internet connection when working out of the office. The employee must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.

Travel

This position may require up to 50% travel. This position may require travel to franchise locations, trainings, and team meetings as well as frequent travel to strike zones, which may include storm-damaged areas where there may be limited cold or hot/warm air, in various locations throughout the US and Canada.

Reasonable Accommodation for Disability

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This is a remote position.