Front Desk Agent

Job Description

**Job Description:**

We are currently seeking a detail-oriented and customer-focused **Front Desk Agent** to join our team in Cincinnati. As the first point of contact for clients and visitors, the Front Desk Agent plays a key role in delivering outstanding service and ensuring a positive first impression of our company.

Responsibilities

• Greet and welcome clients, visitors, and staff in a professional manner
• Answer and direct incoming phone calls and emails
• Maintain a clean and organized front desk area
• Schedule appointments and manage meeting room bookings
• Handle basic administrative tasks such as data entry and filing
• Provide information about company services and respond to inquiries
• Coordinate deliveries and manage incoming/outgoing mail
• Support other departments as needed
  
  

Qualifications

**Qualifications:**

• High school diploma or equivalent; associate degree preferred
• 1+ year of experience in a front desk, receptionist, or customer service role
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask, stay organized, and work independently
• Professional appearance and demeanor
• Excellent time management and interpersonal skills
  
  

Additional Information

Benefits

• Competitive salary ($38,000 – $45,000 per year)
• Full-time, stable employment
• Opportunities for growth and internal advancement
• On-the-job training and skill development
• Supportive and collaborative work environment