AM12 - SME - MS Dynamics 365

Location: Dearborn, MI, 48120 (2 Days Onsite per Week)

Employment Type: Full-time

Client: Ford Motor Company

Note: Only candidates who are legally authorized to work in the United States should apply. Candidates without valid work authorization are strictly advised not to apply, as they will not be considered or submitted to the client.

Role Overview

We are seeking a Subject Matter Expert (SME) in Microsoft Dynamics 365 with strong experience in enterprise application development, customer service modules, Power Platform, and Azure technologies. The ideal candidate will work closely with product managers and client stakeholders to design, implement, and support scalable Dynamics 365 CRM solutions. This role requires a hands-on technical expert capable of handling complex integrations and contributing to product innovation in an Agile environment.

Key Responsibilities

• Demonstrate in-depth knowledge and expertise in Microsoft Dynamics 365 CRM (Online).
• Hands-on experience in Dynamics 365 Customer Service and Portal Development.
• Engage in testing, debugging, implementing, and documenting complex programs and business logic.
• Utilize Azure, PowerApps, Visual Studio, and GitHub to develop efficient solutions.
• Develop client-side scripting, plug-ins, workflows, and custom business processes.
• Collaborate with stakeholders to understand business needs and deliver user-centric solutions.
• Create prototypes and work closely with product managers to realize business functionalities.
• Participate in product testing and maintenance across all software tiers (UI, logic, data, integration).
• Use integration technologies for internal and third-party system connections.
• Contribute to project planning and risk identification within an Agile delivery framework.
• Implement CI/CD pipelines and ensure compliance with coding and deployment standards.
  
  

Required Skills & Qualifications

• 5+ years of experience in enterprise application development.
• Strong technical background in Microsoft Dynamics 365 configuration and customization.
• Minimum 2 years’ experience with Power Portal.
• Proficiency in Power Automate (Flow), Power Apps, Power BI, and Custom Controls.
• Deep understanding of the Dynamics 365 Customer Service module.
• Experience with Microsoft Azure DevOps and Agile methodologies.
• Knowledge of integration technologies and web development (.NET, HTML/CSS, Bootstrap).
• Familiarity with APIs, database querying, and backend services.d
• Excellent communication skills, both written and verbal.
• Microsoft Dynamics Certifications (preferred).
• Willingness to learn new tools and technologies as required.
  
  

How To Apply

If you are interested in this exciting opportunity, please submit the following documents to [email protected]:

• Updated Resume in Word format (Mandatory)
• Expected hourly rate (Mandatory)
  
  

Note: Applications without the mandatory documents cannot be processed.

If this role is not suitable for you, please feel free to forward this message to anyone who may be interested.

Thank you for considering this exciting opportunity with us!

If you have any questions or need further clarification, feel free to call or text at (512) 800-8781.