Receptionist

Description

We are currently seeking a dedicated Receptionist to join Collabour Biz, a leading Public Relations company based in Birmingham. As a Receptionist, you will be the first point of contact for our organization, providing excellent customer service and administrative support. This role is crucial in creating a positive first impression for clients and visitors, reflecting our company's professionalism and values. You will be involved in a variety of projects and tasks, contributing to the smooth operation of our office.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate person or department
• Manage incoming and outgoing mail, packages, and deliveries
• Keep the reception area tidy and presentable, with all necessary stationery and materials
• Assist with scheduling appointments and maintaining calendars
• Coordinate meetings and conferences, including room reservations and catering arrangements
• Provide general administrative support such as data entry, filing, and photocopying
• Handle inquiries and requests from clients and employees
  
  

Requirements

• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills and attention to detail
• Professional appearance and demeanor
• Previous experience in a customer service or administrative role is a plus
• Ability to maintain confidentiality and handle sensitive information
• High school diploma or equivalent