Program Analyst (Data)

• This position is on-site in North Little Rock, AR*
  
  

The Building People, LLC, Has a Position Open For a Full-time Program Analyst (Data) In North Little Rock, AR. The Program Analyst Will Support The Functionality And Design Of The Client’s Customer Support System (CSS). The Program Analyst Is a Technical Support Services Position, Performing The Following

• Support client’s Customer Support System (CSS) & Intranet sites utilizing SharePoint Designer 2019/SharePoint Online.
• Create/develop/update workflows, lists, groups, document libraries, etc.
• Monitor/Diagnose/Fix issues within CSS (access, workflows, system routing/ticket assignment, etc.)
• Perform technical research and recommend solutions addressing user/system issues.
• Develop and implement procedures to ensure system functionality.
• Perform data validation of the information submitted on tickets & invoices.
• Update/Create Balance Sheets.
• Provide phone, e-mail, and other support to individuals to help them troubleshoot, enter tickets, and/or navigate the system.
• Create/Submit various weekly, monthly, & ad-hoc reports
• Maintains various DPW databases.
• Position is required to travel to meetings/events periodically.
  
  

Required Experience & Skills

• Demonstrated knowledge and experience utilizing Microsoft SharePoint, Microsoft Office Suite, and various software platforms - preferably within the DoD environment.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Knowledge & Familiarity with Computerized Maintenance Management Systems (CMMS).
• Current favorable, or eligible for a National Agency Check with Inquiry (NACI) clearance, in accordance with AR 380­67
• Valid Driver’s License
  
  

Required Education

• Bachelor's degree (B. A.) from an accredited college or university and a minimum three (3) years of experience
• Five (5) plus years of related experience and/or training or equivalent combination of education and experience
• Our positions may require a background screening and clearance directly from the Government.
• Please note that telework arrangements are subject to change based on customer requirements.
  
  

Additional Information

Competitive benefits for eligible employees include:

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay
  
  

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.