Logistics Analyst
Lincare
Date: 8 hours ago
City: Clearwater, Florida
Contract type: Full time
- Logistics route planning with the budgeted logistics cost
- Coordinates with Repair Centers and Centers for order delivery issues and coordinates equipment reverse logistics
- Develops internal route plan and updates as per the bi-weekly orders
- Provides communication to the Region Repair Center managers
- Manages sub-contract transport vendor operations
- Extracts and analyzes data from an ERP, EAM system, logistics/shipping software, and creates reports
- Provides prompt follow up on shipping schedules and route issues to mitigate any field concerns
- Oversees urgent field requests, responsible for making appropriate shipping arrangements as needed
- Provides shipment tracking and corrects errors as needed to prevent field concerns
- Provides key metric reporting for on-time delivery and order fulfilment rates
- Coordinates delivery schedules
- Maintains internal customer relationships and ensures timely responses to queries
- Monitors truck PM, coordinates truck maintenance and safety audit
- Coordinates with transport vendors for placing the trucks as per internal logistics route schedule and monitors the deliveries
- Coordinates with repair center manager and drivers for safety, compliance, and truck operation risk mitigation process
- Coordinates the truck equipment and software availability to regional repair center
- Routes all same and next day deliveries according to established logistic metrics by region or area
- Utilizes recommended routing plan based on available resources to optimize routes and delivery personnel
- Communicates to the branches regarding time frames and any other work order issues that negatively impact the routing of a delivery
- Monitors a driver's progress during the day and communicates back to the branch level any issues related to impacting missed time windows
- Coordinates with region repair center manager on all action plans that would ensure driver compliance with targeted financial objectives
- Complies with and adheres to all regulatory compliance areas, policies, procedures, and "best practices" according to Logistics, DOT, ACHC, and local state labor laws
- Ensures proper service levels are met and communicates with the servicing branch of undeliverable order and/or service failure
- Reviews all undeliverable orders and directs them to the appropriate parties for immediate/expanded follow up
- Demonstrates professional etiquette and courtesy when interfacing with customers and branches regarding issues that impacts the ability of the dispatcher to effectively route a work order to a driver in the field
- Some travel may be required
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