Employee Experience Coordinator

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Who We Are...

About Us

SmartVault is a cloud-based document management and file-sharing solution for small-to-medium-sized businesses, professional accountants, and bookkeepers. In 2017, SmartVault became part of the GetBusy Group, which is AIM-listed and currently trading on the London Stock Exchange. SmartVault continues to operate as a wholly owned subsidiary in the US, but we are now part of a much larger global team with expanded products serving the US, UK, and Australia/New Zealand markets.

Summary

SmartVault’s Employee Experience Coordinator helps oversee a company's employee lifecycle and experience, focusing on creating a positive and engaging work environment while ensuring HR processes are efficient and compliant.

Key Responsibilities:

People & Culture – 25%

• HRIS Management: Oversee employee records, ensuring accuracy and compliance with company policies and legal requirements.
• Recruitment: Coordinate the recruitment process, including job postings, scheduling interviews, and coordinating with hiring managers.
• Onboarding & Offboarding: Manage onboarding processes for new hires and offboarding procedures for departing employees.
• Employee Relations: Support the VP, People & Culture in addressing employee queries and concerns, fostering a positive work environment.
• Performance Management: Assist in the administration of performance review processes and employee development programs.
• Benefits Administration: Manage health & wellness programs, and coordinate health insurance, retirement plans, and other perks.
• HR Compliance: Ensure compliance with labor laws and regulations, maintaining up-to-date knowledge of HR best practices.
• Learning & Development: Coordinate training sessions, surveys and professional development initiatives.
  
  

Company Culture Initiatives – 25%

• Culture Development: Implement initiatives that promote core values and foster a sense of community and belonging among employees.
• Event Management: Plan and execute company events, meetings, and activities, promoting a positive company culture
• Diversity & Inclusion: Develop and support diversity and inclusion programs, ensuring a welcoming and inclusive environment for all team members.
• Employee Recognition: Develop and coordinate recognition programs to celebrate employee achievements and milestones, boosting motivation and retention.
• Wellness Programs: Develop and coordinate wellness programs aimed at enhancing the physical, mental, and emotional well-being of employees.
• Feedback Mechanisms: Establish and maintain channels for regular employee feedback, ensuring their voices are heard and their suggestions are acted upon.
  
  

Office Management – 50%

• Budget Management: Manage the office operations and entertainment budgets, ensuring cost-effectiveness and financial prudence.
• Office Operations: Oversee daily office operations, ensuring a well-organized and efficient workplace.
• Facilities Management: Manage office facilities, including maintenance, security, and vendor relationships.
• Supplies & Inventory: Maintain office supplies inventory, ensuring timely procurement and restocking.
• Health & Safety: Implement and maintain health and safety policies, ensuring a safe work environment.
  
  

Qualifications:

• Bachelor’s degree in human resources, Business Administration, Organizational Development, or a related field preferred.
• 1+ years of experience in human resources, ideally in a tech environment required
• Proven experience in office management, HR compliance, project management, and supporting senior HR leadership.
• 2+ years of experience in office operations required
• Strong understanding of HR best practices, labor laws, and compliance standards.
• Excellent project management skills with a demonstrated ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment.
• Exceptional organizational and communication skills, with the ability to collaborate across teams and levels of the organization.
• Proficiency in HR information systems (HRIS), knowledge management platforms, and project management tools.
  
  

Requirements of Role:

• Must live in Houston, TX within a 20-mile radius to the home office
• Hybrid schedule of every Tuesday, Wednesday and Thursday in office
• o Additional days in office may be required due to role
  

SmartVault Team Culture and Values

SmartVault is a collaborative environment, where the number one goal is to solve problems for our customers. We use data to make informed decisions, and we work hard to be transparent with each other and with our customers. Our ultimate purpose is to make people’s lives better at work, so they can focus on higher-value activities in their business or personal lives. Learn more about our business and our values.

Benefits Of Working At SmartVault

We’re striving to make SmartVault the best place to work in Houston. We work in a relaxed environment that emphasizes work/life balance. Our health benefits are top-notch, vacation time is generous, and we encourage community involvement with time off to volunteer. We also offer hybrid remote working. Learn more about our benefits.

We value diversity at SmartVault, and we're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse team helps build the best products, deliver the best services, and tackle the diverse and exciting challenges we face.

PRE-EMPLOYMENT CHECKS

We take the security of our business and our duty of care to our customers and their data very seriously, so we need to check that you don’t have any adverse history that could pose a legitimate security risk to our business or customers. To do this, we perform background checks on you if you are offered the job. We will not discriminate unfairly against you based on any information revealed in those checks.

How We Use Your Personal Data

We take data protection very seriously at GetBusy. To find out how we will use your personal data during this application process, please visit GetBusy Applicant Privacy Policy.