Administrative Assistant

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How We LEAD

MCA is currently seeking a dedicated Assistant to provide support to the Chief Creative Officer, based in Nashville, TN. The ideal candidate will come from Music or Entertainment and have previous administrative experience.

This role requires exceptional attention to detail, great organizational skills, the ability to meet critical deadlines, and to juggle multiple priorities in a fast-paced environment.  A high level of integrity and discretion in handling confidential information is essential.  This role will represent and partner with the CCO to help ensure the effectiveness of the function. The ideal candidate will be self-motivated, creative and adaptable.

How You'll CREATE

• Provide high-quality administrative support in a demanding, fast-paced environment with tight deadlines
• Extensive travel and meeting coordination/calendar management
• Anticipate next steps; foresee and/or manage risk, conflicts, and problem areas
• Manage incoming correspondence on behalf of the Executive via calls, emails, other, accurately and in a timely fashion
• Maintain up-to-date awareness of the Executive’s obligations to proactively assist and/or anticipate needs
• Anticipate and coordinate executive’s point-to-point travel needs as well as processing entertainment expenses and preparing itineraries
• Maintain a strong working knowledge of artist roster, employees, and important external contacts
• Invoicing and communicating directly with vendors for payment processin
• Respond to changes quickly and proactively alter priorities when necessary
• Regular meeting prep and coordination, including food ordering, document prep and organization as directed, occasional meeting coverage and note taking
• Process expense reports, ensuring that the correct coding is used; resolve payment issues
• Draft communications (internal and external) on behalf of the CCO
• Ensure that reports are effective, provided on a timely basis and subject to rigorous standards
• Build and coordinate agendas and decks for internal and external meetings
• Special project coordination requiring follow up and meeting of deadlines
• Provide best in class hospitality and high level of service to guests to ensure a feeling of welcome and comfort
• Plan, organize and execute industry and artist events
• Additional duties and other projects as required
  
  

Bring Your VIBE

• 3-5 years of solid Administrative Assistant experience in entertainment
• Self-starter with ability to prioritize and organize
• Proactive in calendar scheduling and providing solutions
• Adaptive, flexible and work under pressure
• Strong organizational skills and highly attuned to the smallest of details
• Ability to interact comfortably and effectively with external partners and clients, employees of the company at all levels including Executive Management
• Great social and interpersonal skills  
• Strong technical skills: working knowledge of Microsoft Suite; Photoshop a plus
• Ability to learn new software programs as necessary
• Excellent written and verbal communication skills
• Multi-task and have excellent follow-through 
• Ability to handle confidential information and keep information confidential
• Overtime/accessibility on nights and weekends as needed
• Business related degree or equivalent experience
• Prior experience in or exposure to Music or Entertainment industry
  
  

Perks Playlist

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
  
  

• Variety of ways to prioritize much-needed time away from work including:
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent
  

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category

Administrative