CoxHealth Contact Center Specialist I

DayToDay Health

Date: 12 hours ago
City: Springfield, Missouri
Contract type: Full time
Summary

  • About Us: A leading healthcare system serving 25 counties with six hospitals, 5 ERs, and over 80 clinics, recognized for workplace excellence and diversity.
  • Benefits: Includes medical, vision, dental, retirement plan with employer match, and more.
  • Job Summary: The Contact Center Specialist I manages consumer interactions, analyzes requests, provides information, and helps create a positive first impression in a consumer-focused environment.
  • Requirements: High school diploma or equivalent, 1 year customer service experience (2+ preferred), strong customer service, problem-solving, communication, time management, proficiency in Microsoft Office, and ability to multitask. No licensure needed.
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