Visitor Center Clerk - Parks and Recreation

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7084286

**Job Description Summary**

Department - Parks and Recreation

**Job Description**

**Job Type: Classified**

**Job Classification: 5960 - Visitors Center Clerk**

**Salary Grade: 1**

**Pay Range**

**Hiring Range: \$15.75 - \$18.51 Per Hour**

**Pay Range: \$15.75 - \$21.26 Per Hour**

Range Explanation

• Hiring Range is an estimate of where you can receive an offer. The
  
  

actual salary offer will carefully consider a wide range of factors,

Including Your Skills, Qualifications, Experience, Education,

licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.
  
  

Pima County Parks and Recreation has a unique part-time opportunity

managing the visitor center/community center located in Summerhaven on

Mt Lemmon. The Visitor Center Clerk provides helpful information to the

public at Pima County visitor centers, manages the retail counter in the

gift shop, and performs clerical tasks such as word processing and data

entry while assisting with filing records, answering inquiries, and

ensuring a positive experience for all guests.

Essential Functions

As defined under the Americans with Disabilities Act, this

classification may include any of the following tasks, knowledge,

skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is

not a comprehensive listing of all functions and tasks performed by

incumbents of this class. Work assignments may vary depending on the

departments need and will be communicated to the applicant or incumbent

by the supervisor.

• Provides general information to visitors regarding the centers
  
  

services, programs, local attractions, and other relevant

information;

• Assists visitors with inquiries, guiding them to resources,
  
  

answering questions, and directing them to appropriate staff or

areas;

• Receives, processes, and verifies payments for services, ensuring
  
  

accurate cash handling and issuing receipts;

• Maintains and organizes records, files, and logs related to visitor
  
  

services, programs, and center operations;

• Performs data entry tasks, updating visitor records, reservation
  
  

systems, and other databases accurately;

• Ensures that promotional materials, brochures, and informational
  
  

displays are stocked, organized, and up to date;

• Aids in scheduling and coordinating tours, events, or other
  
  

activities for visitors;

• Operates office equipment (e.g., phone systems, printers, computers)
  
  

and ensures smooth day-to-day operations;

• Assists with maintaining cleanliness and organization of the visitor
  
  

center, including restocking supplies;

• Collects, sorts, and distributes incoming and outgoing mail for the
  
  

center;

• Types, prepares, and distributes routine correspondence and
  
  

materials as needed for departmental purposes;

• Manages the retail counter in the Gift Shop to include customer
  
  

service, transacting sales using the register, restocking inventory,

performing inventory counts, and overseeing the retail displays;

• Performs daily cash drawer count with department staff at open and
  
  

close of day per their shift;

• Assists in the preparation and distribution of reports or other
  
  

documents related to visitor services and operations.

Minimum Qualifications

• High School Diploma or General Education Development (GED) certificate
  
  

AND two years of experience performing office clerical tasks INCLUDING

providing customer service to varied populations.**

• (Relevant experience and/or education from an accredited college or
  
  

university may be substituted.)**

• Qualifying education and experience must be clearly documented in the
  
  

\"Education\" and \"Work Experience\" sections of he application. Do

not substitute a resume for your application or write \"see resume\" on

your application.**

• Preferred Qualifications: (Be specific in describing your experience
  
  

in your application. Ensure the descriptions provided illustrate your

Competencies, Specifically Addressing The Required And Preferred

qualifications.):**

• Minimum three (3) months experience providing customer service.
• Minimum three (3) months experience supervising volunteers or
  
  

employees.

Selection Procedure

**Pima County Human Resources Department reserves t**