Inside Sales Advisor

Blue Cross and Blue Shield of Kansas

Date: 11 hours ago
City: Topeka, Kansas
Contract type: Full time
This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13297356

As an Inside Sales Advisor, you\'ll play a vital role in helping

individuals and families across Kansas find the health coverage that

fits their needs. Through a dynamic mix of inbound and outbound calls,

youll educate and enroll members in our individual and Medicare plans,

overcome objections, and highlight the value of our products. Youll also

support retention by offering plan alternatives and reinforcing the

benefits of current coverage. This is a fast-paced, goal-driven role

where each call is an opportunity to make a meaningful impactwhile

growing your career in a mission-driven organization.\

\

The Inside Sales Advisor role is 32 hours per week. Evenings, weekends,

and holidays are required on a rotating schedule. This position is

eligible to work hybrid in accordance with our Telecommuting Policy.

Applicants must reside in Kansas or Missouri or be willing to relocate

as a condition of employment.

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  • Why Join Us?**
  • **Make a Positive Impact:** Your work will directly contribute to

the health and well-being of Kansans.

  • **Dynamic Work Environment:** Collaborate with a team of passionate

and driven individuals.

  • **Trust:** Work for one of the most trusted companies in Kansas
  • **Stability:** 80 years of commitment, compassion and community
  • **Flexibility:** options to work onsite, remote or hybrid available
  • **Balance:** paid vacation and sick leave with paid maternity and

paternity available immediately upon hire

**What youll do**

  • Complete required training and continuing education.
  • Use company sales models to convert leads to sales by best fitting

prospects with products through a call center with both inbound and

outbound structure.

  • Sell under and over age 65 products such as Medicare Supplement,

Medicare Advantage and Part D.

  • Sell direct enrolled individual health insurance products.
  • Upsell dental, life, cancer, hospital indemnity, disability, and

travel policies.

  • Overcome sales objections and position products against competition

while balancing intensity and integrity.

  • Successfully execute cold calls for sales leads with the goal of

conversion to enrollment.

  • Required to meet or exceed specific attainable sales goals monthly

and annually.

  • Must meet or exceed department standards related to productivity

measured through key performance indicators including outbound

calls, call scoring and close ratio.

  • Proactively conserves policies in danger of cancellation.
  • Responsible for planning and completing daily activities associated

with the sales process.

  • Accurately complete various detailed reports at prescribed intervals

such as tracking production and competitive environment.

  • Responsible for communicating legislation at both federal and state

levels, underwriting guidelines and rating practices that would

impact either Blue Cross and Blue Shield of Kansas or our clients.

  • Responsible for understanding benefits, deductibles, coinsurance,

waiting periods, product limitations and exclusions for under and

over age 65 products. Responsible for understanding, non-group and

group lines of business and OBRA, COBRA AND MSP COBRA regulations.

  • Required to use the telephone 90% of the day and required to sit 90%

of the day. In addition, required to key data for 50% of the day

while managing multiple monitor screens.

  • Responsible for maintaining working knowledge of LTS/METS to ESM

policies and procedures while minimizing MTM errors to meet or

exceed company MTM standards, working in a timely manner.

  • Must sign a non-disclosure agreement.

**Knowledge/Skills/Abilities**

Articulate and well-spoken with strong communication, sound judgement,

professionalism, and huma

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