Senior Services Specialist
Catholic Charities Serving Central Washington
Date: 9 hours ago
City: Yakima, Washington
Salary:
$24
-
$29
per hour
Contract type: Full time
Job Details
Job Location
Yakima, WA
Position Type
Full Time
Education Level
High School
Salary Range
$24.00 - $29.00 Hourly
Travel Percentage
Up to 25%
Description
Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements.
Responsibilities
Deliver quality direct services within one or more Senior Service Program
Complete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated program
Respond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requests
Develop and implement group projects on-site in collaboration with Community Needs Assessor
Ensure volunteers accurately complete log for hours of services and mileage
Maintain confidentiality according to program and professional standards
Maintain continued quality improvement to increase service delivery and ensure client needs are met
Provide services to Yakima, Kittitas and Klickitat counties.
Maintain consistent community involvement with community agencies, parishes and other partners
Develop and maintain good working relationships with local senior services programs
Establish relationships with community organizations that are sources of client referrals
Collaborate with Volunteer Recruitment Specialist for any local presentations at parishes, businesses, or resource fairs to increase public awareness of services available
Collaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area
Complete documentation and data collection on all services provided
Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements
Submit personal timesheet, expense requests, and reports in a timely manner.
Monitor volunteer/client matches to ensure service was provided as requested
Provide Grant and Data Specialist information on volunteer hours required for billing
Participate in supervision and team meetings
Participate in supervision with the Senior Services Lead
Participate in Senior Services team meetings
Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements
This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time.
Non-physical Requirements
Education
Bachelors' Degree in Social Sciences or related field, preferred
High School diploma required
Experience
1 years' experience in volunteer management and working w
Job Location
Yakima, WA
Position Type
Full Time
Education Level
High School
Salary Range
$24.00 - $29.00 Hourly
Travel Percentage
Up to 25%
Description
Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements.
Responsibilities
Deliver quality direct services within one or more Senior Service Program
Complete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated program
Respond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requests
Develop and implement group projects on-site in collaboration with Community Needs Assessor
Ensure volunteers accurately complete log for hours of services and mileage
Maintain confidentiality according to program and professional standards
Maintain continued quality improvement to increase service delivery and ensure client needs are met
Provide services to Yakima, Kittitas and Klickitat counties.
Maintain consistent community involvement with community agencies, parishes and other partners
Develop and maintain good working relationships with local senior services programs
Establish relationships with community organizations that are sources of client referrals
Collaborate with Volunteer Recruitment Specialist for any local presentations at parishes, businesses, or resource fairs to increase public awareness of services available
Collaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area
Complete documentation and data collection on all services provided
Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements
Submit personal timesheet, expense requests, and reports in a timely manner.
Monitor volunteer/client matches to ensure service was provided as requested
Provide Grant and Data Specialist information on volunteer hours required for billing
Participate in supervision and team meetings
Participate in supervision with the Senior Services Lead
Participate in Senior Services team meetings
Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements
This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time.
Non-physical Requirements
Education
Bachelors' Degree in Social Sciences or related field, preferred
High School diploma required
Experience
1 years' experience in volunteer management and working w
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