Customer Service Representative

Techvalens

Date: 12 hours ago
City: Miami, Florida
Contract type: Full time
Remote
Our remote customer service job involves handling customer inquiries and issues remotely, primarily through email, or chat. Responsibilities include resolving customer problems, documenting interactions, and ensuring satisfaction. These roles often require strong communication, problem-solving, and technical skills.

Key Responsibilities:

  • Respond to Customer Inquiries
  • Resolve Issues
  • Document Interactions
  • Follow Up
  • Utilize CRM Systems
  • Collaborate with Teams
  • Meet Performance Goals


Requisitos:

Skills and Qualifications:

  • Strong Communication Skills
  • Problem-Solving Skills
  • Technical Skills
  • Organizational Skills
  • Empathy and Patience
  • Adaptability
  • Interpersonal Skills
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