Organizational Development Specialist

Job Description

Description of Primary Responsibilities

• Responsible for working with subject matter experts to in the development and implementation of organizational development training programs.
• Supports training needs assessments to establish customer needs and to ensure consistency between standard processes and their implementation.
• Ensures training programs address internal customer’s needs, strategic goals and objectives and compliance with state and federal training regulations.
• Recommends appropriate form of training for new employees/training programs, including classroom courses, on-line training modules, or outsourced training.
• Conducts research, curriculum development, delivery, methods to measure effectiveness of the training program, and updates of the training programs, as required.
• Supports organizational and corporate compliance training including New Hire Orientation, Supervisor Training, and leadership training that supports talent readiness, staff utilization, and operational effectiveness.
• Coordinates new hire orientation, supervisor training, and other compliance trainings for FHCN.
• Supports the leadership training initiatives by coordinating with business partners and vendors on curriculum development and implementation, as assigned.
• Ensures Annual Health and Safety Training is updated.
• Supports curriculum development by ensuring training promote FHCN culture, cultural competency, customer service, and compliance.
• Serves as a resource to internal customers.
• Assists in providing recommendations on training roll outs for professional and leadership development initiatives.
• Provides assistance to new and existing staff when appropriate.
• Coordinates with other departments to assess classroom training needs that complement department trainings provided by supervisors and leaders that are focused on organizational or leader development and compliance. .
• Assesses gaps in Network training to ensure classroom training courses are current and up to date.
• Provides ad hoc classroom trainings for identified Network-wide or department leader’s skill gaps.
• Specializes in focused classroom training programs to complement leader competency training by supervisors, supervisory training, orientation, and other training identified.
• Responsible for supporting the implementation of a process for measuring the effectiveness of individual training sessions.
• Ensures tracking of employee participation in LMS systems.
• Obtains employee feedback through testing, feedback surveys, evaluation tools, and/or other assessment tools.
• Evaluates feedback and recommends changes or improvements.
• Provides scheduled reports on outcomes of training programs to the Organizational Development and Training Manager.
• Moderates groups of individuals using effective facilitation skills.
• Effectively facilitates trainings and trains staff on supervisory and leadership, and operational effectiveness.
• Communicates with supervisor and the employee’s supervisor in cases where employees are not meeting the expectations of the classroom or follow up projects.
• Supports organizational leadership initiative projects.
• Performs other duties as assigned.
  

Description Of Primary Attributes

Professional & Technical Knowledge:

• Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through the completion of a Bachelor’s degree with a recognized major in one or more of the following areas: Human Resources, Staff/Training Development, Organizational Development or Communications or comparable experience, and;
• Two years of progressive responsibility in any of the functional areas and health care industry preferred.
• Performance of the job duties and responsibilities requires experience with training and/or teaching.
  
  

Technical Skills

• Ability to prepare complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
• Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
• Ability to create sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.
• Ability to deliver a clear and effective presentations.
  
  

Licenses & Certifications: None.

Communications Skills

• Job duties require the employee to effectively communicate complex and/or technical information to co-workers and others.
• Employees are expected to exercise tact and diplomacy in the resolution of mild conflicts or disagreements.
• Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
• Excellent public speaking abilities to effectively convey technical information to non-technical audiences.
  
  

Physical Demands: The physical demands in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 25 pounds.

Pay Scale

Min Hourly Rate: $21.99

Max Hourly Rate: $30.35