Creative Project Manager, Marketing & Creative Operations

Description

The Amazon North America Stores Creative (NASC) Ops team is responsible for delivering bold, performance-driven creative that elevate standards by leveraging innovation, operational excellence, and technology to our customers. We believe in creative that speaks to our customers, reinforces the Amazon brand promises (selection, value, and convenience) and highlights our best offerings—be that top brands, offers, member benefits, etc.—while driving the business forward and exceeding our marketing goals.

We are seeking an experienced, detail oriented and proactive Creative Project Manager to support the creation of content within NASC. This role is instrumental in delivering engaging experiences for our customers, and delivering bar-raising creative in conjunction with our creative and marketing partners. You will be responsible for working cross-functionally, managing project timelines, ensuring deadlines are hit and proposing trade-offs if/when scope increases. You will lead internal and agency-produced work, acting as the key project driver with internal stakeholders and highly proficient in presenting to leadership. This candidate should possess an Earns Trust mentality, with a proven track record of establishing partnerships with cross-functional teams in order to move projects forward . Lastly, this candidate should continuously look around corners to avoid project roadblocks and proactively invent and simplify processes within their work stream.

The perfect candidate thrives in a fast-paced environment of continuous planning and innovation, always pursuing excellence. They lead with confidence, fostering open communication while maintaining respect for differing viewpoints. The ideal candidate will lead through ambiguity, guiding project stakeholders to the next decision. They will be an expert communicator, adept at engaging all levels of contributors and working with different creative personalities and creative outputs.

Key job responsibilities

• Manage multiple parallel projects working with designers, writers, developers, business leaders, marketing, other key partners (PM) and external vendors.
• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, defining scope and stakeholders’ role and responsibilities.
• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines, budgets and style guides.
• Uphold standards and best practices methods.
• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.
• Collect and synthesize input from stakeholders and share out to the creative team.
• Communicate to the creative team project status, flagging and troubleshooting potential issues while making trade-offs between time, quality and/or resources.
• Create, maintain and disseminate project information to stakeholders and senior management.
• Remove roadblocks, disambiguate situations that impede designers and other stakeholders
• Develop and/or support initiatives to optimize cross team mechanisms, procedures, and best practices.
• On-board and manage external vendor resources.
  
  

Basic Qualifications

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional marketing programs
• Experience communicating results to senior leadership
• Bachelor's Degree
  
  

Preferred Qualifications

• Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights
• Experience with Salesforce and Tableau
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A3021866