Senior Regional Manager - Multifamily Property Management

Senior Regional Manager

Multifamily Property Management

Position Summary

The Senior Regional Manager (SRM) is a highly influential, experienced operations leader at ARTISAN responsible for driving results, leading by example, and supporting the teams that bring our communities to life. Serving as a strategic partner to the Regional Vice President and a trusted resource to Regional Managers, the SRM plays a critical role in executing ARTISAN’s operational goals across a select portfolio of multifamily communities. Field-tested leadership, exceptional operational acumen, and a passion for building teams that feel supported, inspired, and committed to excellence are all essential for driving results across our portfolio.

This role blends hands-on property oversight with regional coordination supporting leasing, financial performance, team development, and transition planning. The Senior Regional Manager (SRM) helps bridge the gap between strategy and execution by aligning day-to-day operations with big-picture goals, partnering cross-functionally with internal departments, and leading with clarity, consistency, and compassion.

More than just a tactical operator, the Senior Regional Manager sets the tone for culture across their region—guiding teams with integrity, empowering people to succeed, and ensuring our communities reflect the standards and spirit that set ARTISAN apart.

Enjoy a competitive annual salary ranging from $110,000 to $140,000, based on your experience and location—plus exciting bonus potential that rewards your impact and performance.

Principal Accountabilities

Portfolio Leadership & Strategic Support

• Conduct all business in accordance with ARTISAN policies, Fair Housing, ADA, FCRA, and all applicable federal and state laws.
• Oversee day-to-day operations at assigned properties, with a focus on leasing performance, occupancy, delinquency control, and resident satisfaction.
• Develop a team of Area Managers, while directly managing a portfolio of communities and ensuring all day-to-day operations align with ARTISAN’s standards.
• Lead the Roving Management and Maintenance Teams while driving consistency and accountability across the portfolio.
• Act as a resource to the Regional Vice President in coordinating regional initiatives, rolling out new systems, and driving consistency across the portfolio.
• Conduct regular site visits and operational audits to evaluate property performance, identify capital needs, and ensure communities meet ARTISAN’s physical condition standards and operational expectations.
• Partner with site teams, Regional Managers, and the Roving Teams to improve curb appeal, service levels, staffing, and marketing; support underperforming communities by executing improvement plans and strategic action items.
• Support the implementation of strategic plans and SOPs in alignment with company goals.
• Collaborate cross-functionally with Regional Managers, Marketing, HR, Maintenance, Training, Compliance, and other departments to ensure seamless execution of company priorities.
• Contribute to performance tracking and reporting by gathering data and preparing insights for leadership.
  
  

Team Success & Culture Development

• Provide on-site support to underperforming assets or teams; act as an extension of the Regional Vice President to implement immediate solutions or offer interim leadership as needed.
• Assist in the onboarding and early development of new Area and Community Managers, ensuring alignment with ARTISAN’s culture, expectations, and operational standards.
• Support staffing efforts by participating in interviews, strengthening onboarding processes, and contributing to leadership development across the portfolio.
• Work closely with newly hired team members and properties requiring focused guidance, offering hands-on support and mentorship during critical transition periods.
• Transitions and Project Support
• Assist with onboarding and stabilization of new acquisitions, lease-up properties, and third-party contracts.
• Participate in all aspects of the acquisition and disposition processes; act as a liaison across departments to ensure smooth transitions that protect residents and uphold ARTISAN’s reputation.
• Lead or assist with projects assigned by the RVP, including property visits, action plans, or cross-functional initiatives.
• Participate in lease file reviews, due diligence activities and property onboarding/offboarding preparation
  
  

Requirements For Senior Regional Manager

• Bachelor’s degree in business, finance, marketing, or a related field from an accredited institution preferred.
• Minimum of five years of supervisory experience in residential operations, including at least three years in multi-site property management.
• Proven ability to improve underperforming assets, build high-performing teams, and drive NOI growth.
• Strong background in third-party client onboarding and institutional investor reporting.
• Demonstrated success working with institutional ownership groups and managing a variety of asset types, including lease-ups, value-add, stabilized, and compliance-regulated properties.
• Proven ability to support portfolio growth through business development, client retention, and operational excellence.
• Experience with market rate, affordable, and a variety of asset classes in various geographic locations
• Demonstrated leadership and team management skills, with a collaborative, people-first approach.
• Strong written and verbal communication skills; professional and effective in all interactions.
• Exceptional attention to detail with a proactive, solution-oriented mindset.
• Industry certifications such as CPM, CAPS, or CAM are strongly preferred.
• Proficient in Microsoft Office; experience with AppFolio, Yardi, Entrata, Onesite software preferred.
  
  

ARTISAN QUALITIES

• Ability to prioritize the well-being of others and create a supportive environment for our teams and communities
• A commitment to collaboration and creativity with the ability to foster teamwork, diversity, and inclusion
• Unwavering commitment to excellence with strong clerical and organizational skills.
• Strong operator with the ability to lead by example and build trust at all levels.
• Calm, flexible, and responsive under pressure; comfortable assisting wherever needed.
• Team-oriented and committed to positive, solution-based collaboration.
• Clear communicator who values transparency and accountability.
• Confident but humble; driven by outcomes, not hierarchy.
• Organized and dependable, with a strong work ethic and ownership mentality.
  
  

Outstanding Health Benefits & Paid Time Away

• Health insurance
• Dental insurance
• Vision coverage
• Flexible spending accounts
• Company paid short-term & long-term disability insurance
• EAP (Employee Assistance Program)
• Voluntary benefits (life insurance, critical illness & disability)
• 401K with 3% annual match
• Vacation/sick leave
• 11 paid Holidays annually
• Birthday PTO day
  
  

Reports To: Regional Vice President

Status: Full-Time; Salary

Location: Des Moines or Chicago preferred

Eligible for Telework: Onsite presence required

ARTISAN Management Group is an Equal Opportunity Employer.

Now is your opportunity to be a part of this diverse and inclusive, growing community. Apply Today!