Assistant Director

Reporting to the Deputy Director, the Assistant Director will lead the Release Adjustment Unit, supervising a team of analysts responsible for managing the creation, adjustment, and cancellation of blanket service release requests across Operations. This role ensures that operational programs, systems, and funding processes run smoothly and efficiently by overseeing troubleshooting efforts for Oracle-related payment and cancellation issues, managing special funding or account adjustments, and resolving requisitions or releases in incomplete status. The Assistant Director will also work closely with Procurement and IT to address system-related challenges, research requisitions that fail to auto-generate releases, and implement process improvements.

In addition to supervising the team, the Assistant Director will take an active role in complex issue resolution, guiding analysts in their daily work, processing critical or high-impact requests when needed, and ensuring adherence to financial and operational guidelines. This role requires strong leadership, analytical skills, and the ability to collaborate with key stakeholders to enhance efficiency and drive solutions.

Responsibilities Include But Are Not Limited To The Following

• Prepare overall work schedules and coordinate workflow.
• Review work of subordinates for effectiveness, efficiency, and compliance with established rules and guidelines.
• Provide support and conduct training on Oracle-related processes for property management and Operations departments.
• Troubleshoot Oracle-related issues.
• Review documents submitted by property management and departments to ensure conformity to procurement requirements.
• Analyze complex financial, procurement, and operational data and make recommendations for problems.
• Perform analyses and prepare briefings.
• Maintain controls and enhance procurement procedures to facilitate different divisions in resolving Oracle-related problems.
• Collaborate with IT and other departments to conduct Oracle testing.
• Coordinate with the Operational Programs and Analytics Unit in DMP on quarterly encumbrance reviews.
• Perform other related duties assigned by the supervisor.
  
  

Additional Information

• Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Manager to apply.
• Candidates with permanent civil service status in the titles of Administrative Staff Analyst or Administrative Procurement Analyst will also be considered.
• INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
• For NYCHA employees, employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
  
  

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below:

https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
• A four-year high school diploma or its educational equivalent and six years of
  
  

satisfactory, full-time progressively responsible experience as described in "1"

above, 18 months of which must have been in an administrative, managerial,

executive or supervisory capacity. The supervisory work must have been in the

supervision of staff performing clerical/administrative work of more than

moderate difficulty; or

• Education and/or experience equivalent to "1", "2" or "3" above. However, all
  
  

candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above

the high school level may be substituted for the general clerical/administrative

experience (but not for the administrative, managerial, executive or supervisory

experience described in "1", "2" or "3" above) at a rate of 30 semester credits

from an accredited college for 6 months of experience up to a maximum of 3½

years.

Preferred Skills

• Excellent verbal and written communication skills. 2. Excellent computer skills and knowledge of programs including but not limited to Microsoft Office applications, Maximo, Oracle, iProcurement, and Data Warehouse. 3. Excellent conceptional, organizational, analytical, and presentation skills. 4. Ability to work under stringent deadlines and manage multiple assignments in a fast-paced environment. 5. Strong interpersonal skills and ability to interface with various levels of staff and external contacts.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $108,150.00 – $108,150.00