Virtual Desktop Infrastructure (VDI) *
UMass Memorial Medical Center
Date: 16 hours ago
City: Worcester, Massachusetts
Contract type: Full time
\*Job Title: Virtual Desktop Infrastructure (VDI) Front End Engineer
Designs, supports and maintains all development, test, and production
images for VDI and physical PCs/laptops. Scripts and integrates
application packages for distribution software using PowerShell, batch,
Orca and/or transforms. Configures and manages user personalization
solutions using Ivanti AppSense. Manages multiple facets of the Windows
OS, inclusive of registry, file system, services and ODBC connections.
Designs and supports OS images for HP Windows Embedded OS thin clients,
used by both internal and external employees, accommodating for
differences in departmental workflows. Acts as a VDI subject matter
expert (SME) for Major Incident Management support. Develops and
presents recommended infrastructure changes for the physical and virtual
PC environments to the Change Control Advisory Board, including
implementation, testing and back-out white pages, complete with disaster
recovery proposal(s). Manages small to large scale projects, designing
software implementation solutions, formulating rollout strategies, and
executing these work plans within the allotted timeframes and financial
scopes. Maintains adherence to mandated device security compliance
policies, keeping anti-virus and Windows security patching current,
organization wide. Works closely with the Systems Administration,
Security, Desktop, and Network teams in supporting the physical and
virtual desktop infrastructure. Virtualizes software using the Microsoft
App-V sequencer and ThinApp; configures user account-based access in
Active Directory. Administers Imprivata security software for endpoint
password management, single sign on, tap-and-go, and electronic
prescribing controlled substances (EPCS). Investigates operational and
project-focused incidents and requests for VDI and other system
hardware/software using Service Now. Writes step-by-step documentation
for all work being done in both test and production environments. This
includes submissions to the Service Now information repository. Tests
all new hardware and software to ensure system compatibility with our
production standards. Conducts ongoing VMware technology assessments,
researches future products/updates and develops cost-effective
recommendations for optimization efforts. Coordinates both
troubleshooting and software validation discussions with vendors, the
respective applications analysts and (when applicable) technical account
managers. Requirements: Bachelors Degree in Computer Science, Computer
Applications, Engineering or related field;Experience with VMware,
AppSense, Imprivata, ThinApp, and Horizon View environments; Experience
with scripting and programming with PowerShell and Batch, and 4 years
related experience.
Designs, supports and maintains all development, test, and production
images for VDI and physical PCs/laptops. Scripts and integrates
application packages for distribution software using PowerShell, batch,
Orca and/or transforms. Configures and manages user personalization
solutions using Ivanti AppSense. Manages multiple facets of the Windows
OS, inclusive of registry, file system, services and ODBC connections.
Designs and supports OS images for HP Windows Embedded OS thin clients,
used by both internal and external employees, accommodating for
differences in departmental workflows. Acts as a VDI subject matter
expert (SME) for Major Incident Management support. Develops and
presents recommended infrastructure changes for the physical and virtual
PC environments to the Change Control Advisory Board, including
implementation, testing and back-out white pages, complete with disaster
recovery proposal(s). Manages small to large scale projects, designing
software implementation solutions, formulating rollout strategies, and
executing these work plans within the allotted timeframes and financial
scopes. Maintains adherence to mandated device security compliance
policies, keeping anti-virus and Windows security patching current,
organization wide. Works closely with the Systems Administration,
Security, Desktop, and Network teams in supporting the physical and
virtual desktop infrastructure. Virtualizes software using the Microsoft
App-V sequencer and ThinApp; configures user account-based access in
Active Directory. Administers Imprivata security software for endpoint
password management, single sign on, tap-and-go, and electronic
prescribing controlled substances (EPCS). Investigates operational and
project-focused incidents and requests for VDI and other system
hardware/software using Service Now. Writes step-by-step documentation
for all work being done in both test and production environments. This
includes submissions to the Service Now information repository. Tests
all new hardware and software to ensure system compatibility with our
production standards. Conducts ongoing VMware technology assessments,
researches future products/updates and develops cost-effective
recommendations for optimization efforts. Coordinates both
troubleshooting and software validation discussions with vendors, the
respective applications analysts and (when applicable) technical account
managers. Requirements: Bachelors Degree in Computer Science, Computer
Applications, Engineering or related field;Experience with VMware,
AppSense, Imprivata, ThinApp, and Horizon View environments; Experience
with scripting and programming with PowerShell and Batch, and 4 years
related experience.
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