JIRA Administrator/ Mid Knowledge Manager

Quick Services LLC (QSL)

Date: 14 hours ago
City: Hampton, Virginia
Contract type: Full time
CLEARANCE REQUIRED: TS/SCI

This job is located at: JBLE, VA

Education: BA/BS

Salary: $58,059.00

Job Description

Primary Responsibilities

  • Communicates with internal and client project team members. Works to implement solution designs and/or processes.
  • Lead unit’s efforts to manage workflows and develop solutions to streamline or automate processes.
  • Evaluate, recommend, and implement Jira plug-ins as they fit into integration workflows.
  • Determine ways to optimize/improve Jira and Confluence
  • Develop solutions that adhere to industry best practices for security, change, and release management.
  • Document and maintain Standard Operating Procedures for Jira & Confluence
  • Create technical documentation and conduct end user training.

Required

  • Bachelor degree and 6+ years of experience.
  • Experience with Jira/Confluence functions/administrations
  • Familiarity with DoD system owner responsibilities
  • Familiar with Atlassian software
  • Experience within the Military Intelligence community

Assists aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminates intelligence products across separate networks and portals.

  • Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.
  • Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced. Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines.
  • Demonstrates ability to work independently with minimal oversight and direction.
  • Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
  • Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
  • Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.

Required Qualifications

  • Required Experience: At least 6 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.
  • Required Education: Bachelor’s degree from a college or university accredited by an agency recognized by the U.S. Department of Education, or have associate’s degree from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 4 years of related experience, for a total of 10 years, as a substitute to the bachelor’s degree.

Desired Qualifications

  • Military Intelligence background
  • Familiarity with coding languages
  • Experience with SQL and the Jira database architecture
  • Familiarity with the Agile development process

Why work for QSL?

Our founders, Mel Wick and Bill Cronin, retired from storied careers in the Special Operations Forces (SOF) Community. Like many Americans and military veterans, they felt a strong desire to support the nation’s response to the 9/11/2001 terrorist attacks on the World Trade Center and the Pentagon in any way they could. They established QSL to do just that, Stay in the Fight! QSL is built on a SOF culture, emphasizing selfless-service and teamwork. Our employees work to ensure that warfighters have every possible resource and all necessary support to safely accomplish their missions in defense of our nation.

QSL's Benefit Package

Because we believe our employees are our most valuable asset, offering a competitive comprehensive compensation package is very important to us. It is the goal of QSL to attract and retain the highest level of experience and technical talent necessary for successful performance. In order to accomplish this, we feel that it is necessary to provide satisfying work, an excellent work environment, and we continually monitor the marketplace to ensure that our total compensation/benefit package remains competitive.

Listed below are some of our standard benefits. We combine all traditional paid time off (Federal holidays, sick time, leave time personal days, jury duty, bereavement, etc.) into one category which allows employees flexibility in how they use their leave time and enables them to better balance their career with their personal needs.

  • Combined Paid Time Off (PTO)
  • Medical, Dental, Life Insurance
  • Disability (Short-Term and Long-Term)
  • Vision Insurance (CONUS-based employees)
  • Flexible Spending Account (FSA)
  • 401(k) Retirement Plan
  • Employee Referral Bonus Program
  • Employee Discount Programs
  • Critical Illness and Accident Insurance
  • Employee Assistance Program

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D.
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