TEAM COORDINATOR, GASTROENTEROLOGY

Description

Location: SGMC Surgery Center

Department: SPN - GASTROENTEROLOGY

Schedule: Full Time, 8 HR Day Shift, 8-5 Mon-Thurs; 8-12 Fri

Position Summary

The incumbent shall be responsible providing full range of services as a liaison between the patient, physicians, insurance companies, physician offices and SGMC’s Patient Financial Services. Individual will provide supervisory and administrative support to SGMC Family Medicine. The Team Coordinator will conduct counseling with patients and with all payer sources as needed. Will verify insurances, facilitate the accuracy and timely collection, completion and submission of all data and paperwork associated with the financial and administrative processes. The incumbent shall also demonstrate accountability for and contribution to program development, quality improvement, and problem solving and productivity enhancement in a flexible interdisciplinary fashion. Supports and communicates SGMC Family Medicine’s mission, vision, values and goals. Other duties as assigned.

Knowledge, Skills & Abilities

• Undergraduate degree in Business, Informatics, other financial/health care field or equivalent degree preferred.
• Must have good computer skills, knowledge of Microsoft Office applications and possess excellent communication and interpersonal skills.
• Interest and willingness to work in health care setting with adult, geriatric, and people with physical disabilities. Technical/system skills/knowledge: PC and Windows literacy required; prefer knowledge or experience with Microsoft Office applications.
• Knowledge of insurance and managed care.
• Minimum three (3) years prior administrative experience or equivalent, preferably in a hospital or medical setting.
• Demonstrate the ability to interact with patients/families with consideration to their age, religion, cultural background, developmental level and emotional status.
• Requires flexibility in work schedule for accountability expectations for operations and process management in a customer focused business.
• Certification in Basic Life Support required.
• On-site training provided for full time and part time Family Medicine employees.
  
  

WORKING CONDITIONS - ADA INFORMATION

Comfortable setting indoors, schedule may include working weekends and holidays. May be subjected to high levels of stress. May be risk to exposure to blood and body fluids. Ability to sit, stand or walk for moderate periods. Moderately heavy lifting (0-25 lbs), reaching, stooping, pushing, pulling, bending, and twisting.