Head of Data Analytics and Insights

Join one of Baltimore's Best Places to Work!

As the Head of the Banner Analytics and Insights team, you will play a central role in scaling enterprise-wide analytics maturity to drive data-informed decision making across our organization (both the newsroom and the business) that connects us to our local audience. You will drive and implement our strategy in collecting, analyzing, and interpreting data from various sources to provide valuable insights and recommendations. Your expertise in data analytics infrastructure, insights, storytelling, and people leadership skills will be crucial in guiding strategic and tactical decisions that influence the achievement of our goals and fulfillment of our mission. You'll bring a "player-coach" mindset, sitting alongside your team to scale our backend data infrastructure as well as crafting the dashboards, reports, and analyses that drive the organization forward.

Head of Analytics Job Responsibilities:

• Manage and grow The Banner's analytics and insights capabilities, including supervision of at least one direct report, providing guidance, direction, and support in their day-to-day activities.
• Foster a culture of data-informed decision making within the organization, promoting the use of analytics to drive continuous improvement and innovation.
• Lead analytics strategy to support the organization's business and newsroom objectives, including cross-functional collaboration, KPI development, and business insights.
• Enhance and further develop our Data Lake and associated tools, guiding tool selection, ETL processes, documentation, and self-serve data access to key stakeholders
• Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business growth.
• Stay up to date with the latest industry trends and advancements in analytics tools and technologies and evaluate their potential to improve our data analysis capabilities.
• Drive data governance initiatives by establishing data quality standards, ensuring data accuracy, and implementing data security measures.
• Collaborate with the Engineering team to ensure data infrastructure, systems, and tools are optimized to support efficient data collection, storage, and analysis.
• Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualizations.
  
  

Required Skills:

• Effective leadership skills with the ability to motivate and inspire a team.
• Fluency with data warehousing best practices, ETL, and querying large data sets. Our tech stack includes: AWS Lake Formulation, Glue, and S3; Athena; Cloudwatch; Apache AirFlow, MWAA, and Pyspark; Github; Google Cloud Platform; SQL; Python; PowerBI, Tableau, Looker, and Google Analytics.
• Proven experience driving testing and insights across customer acquisition, engagement, and retention.
• Excellent analytical and problem-solving skills, with exceptional attention to detail.
• In-depth knowledge of statistical analysis techniques and methodologies, data modeling, data manipulation, and data visualization.
• Proven Business acumen and the ability to connect data insights to business objectives.
• Excellent communication and presentation skills, with the ability to translate complex data into clear and actionable insights.
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
  
  

Required Qualifications:

• Bachelor's degree in a relevant field such as Mathematics, Statistics, Economics, Engineering, or Computer Science. A master's degree is preferred.
• Minimum of 10 years of experience in analytics or a related field. Journalism, Digital Media, or E-Commerce experience is a plus.
• Proven track record of cross-function high visibility delivering impactful insights and recommendations based on data analysis.
• Excellent understanding of data governance principles and practices.
  
  

Salary Range: $150,000 - $190,000, Corporate performance bonus eligible. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammates' pay to ensure a great compensation package that is fair and equal across the board.

Our health and wellness benefits include:

• Flexible Paid Time Off
• Retirement savings - 401K plan offered through Human Interest, with a company match
• Student Loan Debt Repayment Assistance for qualified employees
• Full health benefits - medical, dental, vision, prescription, FSA/HSA., and coverage for family/dependents
• Sick Leave eligible for rollover
• Commuter Benefits
• 11 Paid National Holidays
• Employee Assistance Program
• Generous Parental Leave
• Company paid access to a wellness platform to support mental, financial and physical wellbeing
  
  

Our Core Values:

• Do what's right. Honesty, morality, respect and the mission guide our actions and decisions. By doing the right thing, we inspire others to believe.
• Work together. We collaborate to create something special. Together we challenge assumptions, trust each other, take risks, and foster transparent and direct communication.
• Listen to be heard. Our stories are trustworthy. They are inspired by and created for our readers. Their story is our story. Communities are at the center of our journalism, and everything we do.
• Deliver impactful results. Acting as one accountable team and driven by an entrepreneurial spirit, we deliver bold and innovative results. We act fast, execute and learn. We celebrate great outcomes.
• Be inclusive. We celebrate the uniqueness of each individual and act by curating a culture that leverages diverse perspectives as the key to fulfilling our mission. The Banner is for all of us.
  
  

About the Company:

The Baltimore Banner is a nonprofit digital newsroom dedicated to providing high-quality local journalism to the Baltimore metro area. We hope to reimagine the future of local news by building a vibrant, strong, trustworthy, and sustainable news organization. With a multi-platform news operation, we cover a wide range of topics, including local government, culture, and the arts. Our goal is to tell stories that reflect the community, foster connections among neighbors, hold government institutions accountable, and provide a comprehensive understanding of the world. Everything we do is rooted in truth, and we believe that our work can contribute to a more vibrant, informed, and united Baltimore, surrounding counties, and the state of Maryland.

The Venetoulis Institute embraces diversity and inclusion, and we are wholeheartedly committed to being proactive in inspiring a culture of inclusion across our organization. We are dedicated to establishing an organization that reflects the fundamental respect for different ways of working and living. We assure every employee the opportunity to reach their full potential.

We are dedicated to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation due to a disability to participate in the application process, please contact [email protected] to request accommodation. Reasonable accommodations may include, but are not limited to, adjustments in the application process, modifications or assistance regarding job interviews, and accommodations to enable access to our facilities. We appreciate the value that individuals with disabilities bring to our workforce and encourage applicants with disabilities to disclose their needs for accommodation to facilitate a smooth and inclusive recruitment experience.