People & Culture Business Partner

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a Global Skincare Leader Founded In 1995, Empowers Individuals To Define Beauty On Their Own Terms Through Science-backed Products. Our Mission Comes To Life Through Four Core Values That Guide Our Actions, Decisions, And Impact

• Build Trust: We set the standard for skincare, transparency, and shared knowledge.
• Be Bold: We lead through innovation and by challenging the status quo.
• Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
• Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
  
  

Benefits

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
• Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District 
• Did we mention we’re a dog-friendly office? 
  
  

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

How you’ll have an impact at Paula’s Choice:

We are seeking a passionate and strategic People & Culture (P&C) Business Partner who thrives on delivering innovative solutions to leaders and is dedicated to fostering culture where our team can do their best work. Our People & Culture team is the engine behind our vibrant culture, global growth, and people-first strategy.

Our ideal candidate is a strong communicator, problem solver and someone who is obsessed with helping our team members. We are looking for someone who is organized, loves to learn, is self-directed and excels in a fast paced, globally scaling organization, most importantly, has fun doing it! 

Oh, and did we mention? This is a hybrid role - being based 2–3 days a week in our beautiful downtown Seattle office, located in the heart of the International District, with easy access to the city’s best food, culture, and energy.

As a P&C Business Partner (PCBP), a typical day might include a mix of the following:

• You will play a vital role in aligning our people strategies with business objectives. You’ll work closely with leaders and team members to support our culture, drive engagement, and deliver high-impact People & Culture solutions. As well as serve as the voice of the client to the P&C team, ensuring their needs are understood and addressed.
• Advise and coach leaders and employees on a broad range of P&C topics, including employee relations, policy interpretation, performance management, change management, leadership development, and equity &inclusion.
• Champion employee engagement by supporting best-in-class P&C programs and resolving employee issues with professionalism and timeliness.
• Provide thoughtful guidance and resolution on sensitive matters such as performance issues, misconduct, harassment, discrimination, and workplace safety.
• Apply our talent management programs such as performance management cycle, talent calibration, succession planning to the field. Ensuring fair and consistent evaluations, merit reviews, and bonus allocations that reflect individual and team contributions to business outcomes.
• Translate P&C data into actionable insights for business leaders. Identify trends, risks, and opportunities, and recommend solutions to drive retention, development, and performance.
• Partner with P&C team members to ensure tools and processes are effectively adopted in the field, including onboarding, engagement initiatives, and talent development programs.
• Ensure compliance with all federal, state, and local employment laws through proactive practices, ongoing training, policy management, and thorough investigations.
• Responsible for managing all employee lifecycle transactions within client teams, including onboarding, promotions, transfers, and other employment changes
  
  

The Details

• Seattle, WA (candidates must already be based in the Seattle area). This is a hybrid role, with an expectation to work onsite at our downtown Seattle office 2–3 days per week.
• Hours: Typical PST Business Hours, some flexibility
• Physical requirements: Ability to handle both sitting and screen time for long periods of time
• Travel requirements: Weekly travel to our Kent Distribution Facility
  
  

What You’ll Bring To The Table

• Demonstrated excellence in communication, customer service, decision-making, creative problem-solving, and leadership, with the executive presence needed to influence at all levels of the organization.
• Strong judgment and discretion are essential, as this role involves handling sensitive and confidential matters. Must be able to remain objective and balance the needs of the employee, the leader, and the organization to support a fair and equitable workplace.
• Proven ability to deliver high-quality work while managing multiple priorities. Proactive, resourceful, and able to anticipate needs and take initiative in a fast-paced environment.
• Demonstrates resilience under pressure and remains adaptable and responsive in dynamic or evolving situations.
• Deep knowledge of employment laws, recruitment practices, EEO/AAP regulations, and P&C policy development.
  
  

Required Experience

• 3-5 years' experience in People & Culture/P&C or related field
• Ability to deal with sensitive and confidential material
• Proficiency in MS Office Suite 
  
  

What Can Help You Really Stand Out

• This position requires a strategic mindset, strong coaching abilities, and a passion for creating a positive employee experience.
• Experience of building and implementing P&C platforms i.e. HRIS, talent management platforms
• Experience working in Consumer Products with employees in departments such as Supply Chain, Creative, Sales, Brand Marketing, Customer Service
  
  

Approximate Salary Range Based on Experience and Location:

$95,000 - $105,000 USD/annually

Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.

Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.

Please Note

At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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