Technical support to end users
Jobs via Dice
Date: 11 hours ago
City: Chattanooga, Tennessee
Contract type: Full time
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SYSTEM SOFT TECHNOLOGIES LLC, is seeking the following. Apply via Dice today!
Onsite position Chattanooga TN
Only W2 No Corp to Corp
Technical support to end users
Education
Onsite position Chattanooga TN
Only W2 No Corp to Corp
Technical support to end users
Education
- Associate's degree in Information Systems or a related field or equivalent years of experience is required. Equivalent years of experience are defined as 2 years of professional experience.
- Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
- Exceptional time management skills
- Job Profile Summary: Provides technical, operational and administrative support for IT-related End User provisoning and support Devices
- Job Responsibilities
- Performs manual installation of non-packaged software, which includes both purchased products and internally developed
- Ensures appropriate change management approvals are in place prior to deployment
- Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and
- management informed of progress along the way.
- Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing
- general assistance in the use of end-user hardware and corporate-standard software.
- Documents technical issues and their resolution, in accordance with incident and knowledge management standards.
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