Area Operations Manager
AbleLight
Date: 8 hours ago
City: Mission Viejo, California
Contract type: Full time
Put Your Heart to Work!
At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing services that empower the people we serve to thrive.
The Area Operations Manager (AOM) operates as a chief of staff for the Area Vice President providing high level administrative support and facilitates information and processes for operational and state leaders. This person must be open to change in line with state direction and organizational goals championing the AbleLight culture. With minimal direction and in alignment of our strategy and purpose, the AOM completes duties, produces regular and on-time reporting, assigned projects, and communicates on behalf of leadership with different stakeholders internally. This includes, but is not limited to, staffing, finance, referral and placement, or training. These duties are significant business operational roles directly impacting AbleLight operations and the people we serve.
Primary Responsibilities
Regulations & Reimbursement
Partner with the local leadership teams to support operational processes through communication, reporting, accountability to regulations and AbleLight needs:
We support the whole person and have designed our benefits with you and your family's total well-being in mind:
At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing services that empower the people we serve to thrive.
The Area Operations Manager (AOM) operates as a chief of staff for the Area Vice President providing high level administrative support and facilitates information and processes for operational and state leaders. This person must be open to change in line with state direction and organizational goals championing the AbleLight culture. With minimal direction and in alignment of our strategy and purpose, the AOM completes duties, produces regular and on-time reporting, assigned projects, and communicates on behalf of leadership with different stakeholders internally. This includes, but is not limited to, staffing, finance, referral and placement, or training. These duties are significant business operational roles directly impacting AbleLight operations and the people we serve.
Primary Responsibilities
Regulations & Reimbursement
- Supports and facilitates process requirements for annual licensing.
- Takes ownership of analysis and creation of materials for key meetings, develop agendas, communications, and related meeting materials. Provides ongoing administrative support as needed to the state leaders. Provides oversight/organization as it relates to Medicaid redetermination, licensing, and annual process for people we serve.
- Annual/Semiannual meetings are calendarized and organized by person and AU.( ISP, PFW)
Partner with the local leadership teams to support operational processes through communication, reporting, accountability to regulations and AbleLight needs:
- Assist state leadership with analysis of payroll program hours to actual spend.
- Oversight of state required paperwork and submission in a timely manner.
- Takes lead role on Plan of Correction filing all pertinent documents in a timely manner.
- Supports DRO/MRO during survey/audits as needed.
- Approve/Deny invoices under $1,000 (House Repairs, Past Control, Landscaping (Snow)
- State specific duties as assigned (EBT reconciliation)
- Order supplies as needed for homes/state service lines.
- Manage electronic/physical mail and respond accordingly.
- Lead special projects as assigned
- Recognition activities (Quarterly)
- Ability to identify and implement creative solutions to a variety of challenging and changing situations.
- Articulate and confident; must possess poise and show discretion and the highest degree of confidentiality and ethics.
- Strong planning, organizational, time and project management skills to prioritize and complete multiple assignments and coordinate workflow with minimal supervision. Attention to detail and ability to read and interpret regulation and compliance documents.
- Excellent verbal and written communication skills, including the ability to understand nuance and adapt communication style based on the audience and situation.
- Excellent organizational ability to plan project and complete satisfactorily.
- High proficiency in MS Word, Excel, and PowerPoint.
- Bachelor’s degree in related field or commensurate experience
- Must be 18 years of age or older
- Four years of administrative experience, IDD regulations and compliance preferred.
- Experience in managing multiple projects in a fast-paced environment.
- Advanced computer skills, Outlook, Excel, Word, PowerPoint, Adobe Acrobat, SharePoint
- Driver’s License and Ability and willingness to work a flexible schedule, as needed, including occasional evenings and weekends
We support the whole person and have designed our benefits with you and your family's total well-being in mind:
- Health and Wellness: Medical, Dental, and Vision benefits starting the first of the month following 30 days of employment and access to Teledoc
- Financial Wellness: 403(b) Retirement Savings Plan with 3.5% matching contributions, Health Savings Account, Flexible Savings Account, and Basic Life, AD&D, STD, and LTD insurance
- Work/Life Balance: Paid Time Off (PTO), Tuition Reimbursements
- Ongoing training to support Career Development
- We are now also offering Any Day Pay. With Dayforce Wallet, you get access to your pay as soon as you've earned it at no additional cost to you.
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