Commercial Loan Servicing Administrator

Job Type

Full-time

Description

Position Summary:

The Commercial Loan Servicing Administrator is responsible for the servicing of commercial loans.

Duties And Responsibilities

• Services all commercial loans in the commercial loan system by verifying billings and outgoing information is accurate; revises maturities, rates, indexes, and similar items that have financial impact on the organization; modifies loan terms in the CML system as needed. Processes monthly payments for loans that have interest reserves.
• Responds to commercial loan questions from branches, customers, title companies; researches and resolves them as needed.
• Tracks and reports all maturing commercial loans to management; updates the database with all modifications and changes in terms for these loans; assists in collections and follow-up on delinquencies as requested by supervisor.
• Prepares and completes partial releases and applies funds received; maintains tracking of releases; prepares loan payoffs, full mortgage releases, and partial releases; updates weekly, monthly and quarterly reports and business loans and ensures that appropriate general ledgers are balanced on a monthly basis.
• Reports to management delinquencies on commercial portfolio, tracks all commercial escrow tax payments and disburses checks to appropriate counties.
• Performs post closing audits; verifies that loan documentation on closed commercial loan match management approved terms; corrects inconsistencies and reports to supervisor.
• Performs daily audit of any changes or updates made to commercial loans to ensure OCC compliance; performs quality control on all new loan set-ups; monitors uniform commercial code filings at county.
• Processes SBA report and wires funds; posts and reconciles legal and collection fees for loans; monitors and generates production reports for management; reviews and forwards OFAC and check registers to appropriate departments within bank; reviews property tax payments reports.
• Processes participation payments and remittances for participation loans that FFL is the lead Bank.
• Works closely with affiliate banks relating to shared services for commercial lending.
• Complies with all applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations.
• Other Duties as assigned.
  
  

The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.

Requirements

Qualification and Skills:

• 3 to 5 years of commercial lending experience is required.
• Strong understanding of commercial lending laws, regulations, and guidelines is preferred.
• High School Degree or Equivalent is required; Bachelor’s degree OR equivalent experience is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred.
  
  

Necessary Competencies

• Resilience
• Collaboration
• Communication
• Service Orientation
• Quality Focused
• Process Oriented
• Accountability
  
  

Physical Environment

• While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
• The employee must occasionally lift and/or move up to 25 pounds.
• The noise level in the work environment is usually quiet to moderate.
• This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.