Entry Level Customer Service Assistant

Job Description

Draft Note Design

We are excited to announce an opening for an Entry Level Customer Service Assistant to join our dynamic team. This position is perfect for individuals looking to start a rewarding career in customer service. Our company is dedicated to providing exceptional service and support to our clients, and as a Customer Service Assistant, you will play a vital role in achieving this goal.

Pay

$17.50 - $26.00 per hour

Job

Full time

Responsibilities

• Assist customers with inquiries via phone, email, and chat
• Provide accurate information regarding products and services
• Resolve customer complaints and issues promptly and professionally
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve customer service processes
• Assist in the development of customer service training materials
  
  

Qualifications

• High school diploma or equivalent; additional education is a plus
• Strong verbal and written communication skills
• Ability to work effectively in a team environment
• Customer-oriented with a friendly and positive attitude
• Basic proficiency in computer skills, including MS Office
• Strong problem-solving skills and attention to detail
• Willingness to learn and adapt to new challenges
  
  

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.