HR Analyst - Training

Metropolitan Government of Nashville and Davidson County

Date: 15 hours ago
City: Nashville, Tennessee
Contract type: Full time
Position Description

The Central Training Division has an exciting opportunity available for a creative and highly motivated collaborator to join the team.

Metro is committed to the professional and personal development of its workforce. The Central Training Division has established an extensive curriculum designed to enhance individual skills and team capabilities. We offer leadership-level, Metro-wide soft skills, and mandatory compliance trainings. Read more about the courses offered in our training catalog.

The incumbent will join a highly collaborative team of creative individuals who wear many hats, including instructional designer, event planner, trainer, evaluator, and daily administrative support provider for Metro learners and departments. The ideal candidate will possess effective written and oral communication skills, demonstrate critical thinking, provide and receive constructive feedback, follow established policies and procedures, and display the ability to prioritize and adapt according to changing business needs.

Generally, this position has a hybrid work schedule with 2 days in the office and 3 days working virtually.

Typical Duties

  • Manage the training helpdesk (triage/filter/prioritize requests and provide timely responses)
  • Perform various administrative tasks within our learning management system (LMS)
  • Oversee logistics for established training programs
  • Facilitate/deliver established trainings
  • Review content and provide constructive feedback
  • Implement constructive feedback from others
  • Drafting and following training policies and procedures

Minimum Qualifications

EDUCATION AND EXPERIENCE

Bachelor’s Degree from an accredited college or university.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, And Abilities

  • Experience in a learning development, training, or teaching role (development, facilitation, delivery, and/or support)
  • Demonstrated proficiency with Microsoft Office suite programs (Word, Excel, Outlook, PowerPoint)
  • Experience working on the administrative side of learning management systems (e.g., Oracle, 365, Canvas, Blackboard, Moodle, Google Classroom, Cornerstone, etc.)
  • Experience managing administrative processes.
  • Experience with public speaking (training delivery, classroom instruction, theater performance, presentation delivery, etc.).

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a Bachelor's Degree from an accredited college or University?

  • Yes
  • No

02

Please describe your specific experience in a learning development or training role (development, facilitation, delivery, and/or support). If not experience, enter "n/a."

03

What is your level of proficiency with Microsoft Office Suite programs (Word, Excel, Outlook, and PowerPoint)?

  • Beginner
  • Intermediate
  • Advanced
  • Expert

04

Please describe your specific experience working on the administrative side of learning management systems (e.g., Oracle, 365, Canvas, Blackboard, Moodle, Google Classroom, Cornerstone, etc.) If no experience, enter "n/a."

05

Please describe your specific experience managing administrative processes. If no experience, enter "n/a."

06

Please describe your specific experience you have with public speaking (training delivery, classroom instruction, theater performing, etc.) If no experience, enter "n/a."

  • Required Question
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