Human Resources Coordinator

Love ice cream? Come join the #1 ice cream company in the US, Dreyer’s Grand Ice Cream (DGIC)! DGIC is part of the global pure-play ice cream leader, Froneri, and we have begun a new chapter of accelerated growth. With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s, OREO, and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, CA, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become more agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Overview

The Human Resources Coordinator provides administrative support to the Human Resources department and interacts with a wide range of employees and leaders throughout the organization. In this role, the Human Resources Coordinator will be responsible for the day-to-day support of HR policies and programs covering the following HR functions: onboarding, benefits, training, personnel changes, record retention and confidential file management, compiling HR management reports, assisting system and HRIS data management. In this role you would be the first point of contact for employees regarding HR related inquiries, so having the ability to learn about a variety of HR related services will help to effectively assist employees, while directing them to others who can give the detailed resolutions needed.

ROLE AND ACTIVITY

• Facilitate onboarding and lead new hire orientation.
• Partners with IT and Business Support to ensure appropriate equipment is requested and setup is complete for each new hire prior to their first day.
• Verifies I-9 documentation and completes I-9 forms. Tracks and initiates updates as necessary
• Coordinate, facilitate, and audit HR processes including E-Verify, LOA’s/STD, New hire, and termination paperwork.
• Under guidance and in line with policies and procedures, update and process employee hires, personnel changes and separations in our HRIS system.
• Prepare severance agreements
• Respond to routine inquiries: benefits, HR/corporate policies and procedures, and provide the appropriate resources to address the issues in question.
• Provide support for employee benefits.
• Partner with UKG UMS benefits team, insurance brokers, and carriers on benefit inquiries and escalations.
• Review carrier discrepancy reports and ensure any fallouts are addressed before the next file run.
• Administer LOA benefit premium payments through a 3rd party direct billing portal and prepare benefit termination letters for those no longer eligible for company benefits or non-payment of premiums.
• Ensure the maintenance and accuracy of human resource files, records, and documentation, in accordance with defined policies and procedures. Assists with organizing the HR Shared drive and additional HR Teams pages.
• Prepare and coordinate monthly HR Training for factory HR teams.
• Conduct research and gather data for purposes of internal and external audits, ad hoc requests, communication distribution requests.
• Provides recommendations for various process improvements and efficiencies within the HR Administration team.
• Other duties as assigned.

SKILLS

• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Must be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and an HRIS system (such as UKG)
• Strong organizational skills and time management skills.
• Ability to work independently and part of a team.
• Strong verbal and written communication skills.

Minimum Requirements

• 2 years+ experience in HR administration
• Ability to work in fast paced environment
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The pay scale disclosed below has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay scale for employees currently in this role is $50,000-$60,000 per year depending on experience.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic