Manager, Learning & Development

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
  
  

Compensation Information

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

• Manager, L&D - Pay Range: $ 109,500 - $142,250
  
  

The Manager, Learning & Development leads the design, implementation, and management of organization-wide training programs, tools, and systems that support both internal and external learning needs. This includes oversight of onboarding, compliance training, credentialing, eLearning development, vendor partnerships, and the Learning Management System (LMS). This role ensures training content is current, audit ready, and aligned with both regulatory requirements and business objectives.

This position leads a team of training professionals and partners closely with business units, compliance, and subject matter experts to build a culture of learning and operational excellence.

Essential Functions

• Lead, coach, and develop the learning and development team, including performance management and professional development.
• Develop and implement a comprehensive learning strategy aligned with organizational goals.
• Manage and oversee the delivery of core L&D services, functions, and its related systems and industry standards and requirements
• Monitor and evaluate training effectiveness and return on investment through metrics and feedback.
• Ensure online/e-learning opportunities are created and available
• Maintain audit-ready documentation and ensure training records meet internal and external regulatory standards.
• Manages and oversees eLearning development and support
• Ensure course content is relevant, engaging, and aligned with adult learning principles and business needs.
• Manage compliance and credentialing programs, including those required by the North American Electric Reliability Corporation (NERC)
• Provide leadership and support to all other areas of learning and development, as needed.
• Oversee the creation of materials including job aids, eLearning modules, instructor-led sessions
• Serve as a key liaison between stakeholder training need requests and the L&D teams
• Act as a strategic partner to departments to assess training needs and align solutions to evolving business requirements.
• Lead initiatives to modernize and optimize training delivery, including the adoption of new technologies and blending learning models.
• Stay up-to-date on industry best practices, tools, and trends in operational training and adult education.
  
  

Qualifications

Education Requirements:

• Bachelor’s degree in related field
  
  

Experience Requirements

• Minimum of 7 years’ experience in training, management development or related field.
  
  

Required

• Thorough knowledge of computers and Microsoft Office presentation software
• Proficiency with Learning Management Systems
• Experience with eLearning authoring tools
• Excellent customer service and organizational skills
• Excellent written and oral communications skills
• Must be flexible and able to function with constantly changing and multiple priorities
• Maintain corporate and employee confidentiality at all times
• Presentation skills, training development skills, program coordination skills
• Analytical skills
• Coordinate multiple tasks and deadlines in a fast-paced environment
  
  

Preferred

• Bachelor’s Degree in Education, Communication, or training-related field
  
  

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at [email protected] and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.