Afghan Support Services Case Manager

Why Work for CIRI?

Embark On a Fulfilling Career With CIRI, Where You'll Find More Than Just a Job ' You'll Find Purpose. As Part Of Our Team, You'll Enjoy

• Meaningful Mission: Contribute to an incredible mission of assisting refugees and immigrants in overcoming barriers to become self-sufficient, integrated members of the community.
• Professional Growth: Be part of a diverse and supportive team that encourages your growth and development.
• Community Connection: Establish long-term connections with the community and make a lasting impact on the lives of those we serve.
• Comprehensive Benefits: Enjoy a competitive salary, medical/dental/vision/life/403B plan, 13 paid holidays, 20 days of paid time off per year, and a commitment to work/life balance and self-care.
• Public Interest Loan Forgiveness: Benefit from eligibility for the Public Interest Loan Forgiveness Program.
  
  

This organization participates in E-Verify.

Join the Journey: Empower Lives, Shape Futures at The Connecticut Institute for Refugees and Immigrants (CIRI)

The US has a proud history of providing refuge to those fleeing war and persecution and is the largest resettlement country in the world. The Connecticut Institute for Refugees and Immigrants (CIRI) has received and resettled refugees for over fifty years. We are affiliated with the US Committee for Refugees and Immigrants (USCRI), one of nine agencies that administer the refugee resettlement program nationally.

SALARY: $44,000

POSITION SUMMARY: Provide support, social, and acculturation services to Afghan Humanitarian Parolees, SIVs, Refugees, and other eligible immigrant populations. Identify needs and plan action steps to ensure successful resettlement. The position is based in New Haven, but will require regular travel to Bridgeport.

Essential Job Functions

• Learn and comply with applicable requirements of state, local, and federal programs.
• Become proficient in using multiple database platforms.
• Coordinate pre-arrival arrangements for clients as well as pickup upon arrival in Bridgeport
• Provide core services including, but not limited to self-sufficiency assessment and goal setting, cultural orientation, public benefits assistance, ESL enrollment, and assistance with medical appointments.
• In concert with the Afghan Services Career Development Specialist, identify appropriate job leads and help clients to navigate the job application and interview process, with the goal of empowering clients to do this independently
• Comply with detailed documentation requirements and complete in a timely manner case notes, paperwork, and reports for federal auditing purposes.
• Make appropriate and necessary referrals for all core and any other services promoting community integration.
• Provide transportation to clients as needed to ensure access to services.
• Provide ongoing comprehensive support and advocacy.
• Attend weekly supervision and complete a yearly evaluation with the Site Supervisor.
  
  

Qualifications

• Bachelor's degree with a concentration in a relevant field (e.g. social work, teaching, anthropology, psychology, international studies, women's studies, public health)
• At least 2 years' experience in a client-facing employment position, or 1 year experience working with vulnerable and/or underserved populations.
• Familiarity with Afghan culture.
• Willingness and ability to serve New Haven and Bridgeport Afghan community.
• Superior organizational, communication, and prioritization skills
• Exceptional interpersonal skills and proven ability to collaborate with other staff and service providers.
• Proficient in Microsoft Office Suite and experience working with client databases.
• Must have reliable car, valid U.S. driver's license, and valid auto insurance.
• Ability to physically assist with apartment setup, moving furniture, and carrying household items.
• Flexibility to accommodate occasional after-hours services.
• Verbal fluency in Pashto and/or Dari strongly preferred.
  
  

CIRI is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.

We are dedicated to providing reasonable accommodations to individuals with disabilities during the application process. If you require assistance or accommodation due to a disability, please contact HR at [email protected] to discuss your needs. We value all applicants and strive to make the application process accessible to everyone.