Patient Services Representative

We're Hiring: Patient Services Representative!

We are seeking a dedicated and compassionate Patient Services Representative to join our team in Arcadia. The ideal candidate will possess strong communication skills and a customer-focused attitude to provide exceptional service to our patients and their families.

Role: Patient Services Representative

Location: Arcadia, CA

Pay Rate: $24/hour

Duration: 13 weeks

Expected Shift: Day 5x8-Hour 8AM- 5PM

Job Duties

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
  
  

Required Qualifications

• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting (prefer peds exp).
• Experience with CS-Link/Epic
  
  

Preferred Qualifications

• 2+ years’ recent experience working as a Patient Service Representative
• Experience in a Pediatric setting
• Understanding of medical terminology
  
  

Ready to make an impact? Apply now and let’s grow together!