Senior Workforce Development Programs Manager - Child Care

Who We Are & What We Do:

Workforce Solutions of North Central Texas  is a division of the  North Central Texas Council of Governments . Our mission is to advance business-driven solutions that promote economic growth, opportunity and a skilled workforce. Our core values of trust, leadership, inclusion and community permeate everything we do. The programs we oversee are designed to ensure the businesses in our 14-county region remain competitive, that workers have the opportunity to obtain skills that will help them become or remain self-sufficient, and that our communities are economically resilient.

The story of our organization begins in 1993, when Texas created a workforce development system that made significant efforts to improve service delivery through local control and coordination of services from different programs. On May 23, 1996, Governor George W. Bush certified the North Central Texas Workforce Development Area (WDA) and on July 25, 1996, the Chief Elected Officials of the 14-county WDA signed a partnership agreement forming the North Central Texas Workforce Development Board and selected the North Central Texas Council of Governments as its fiscal agent, grant recipient and administrative agent. Our WDA includes Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell and Wise counties.

How you will make an impact - Description of the Opportunity:

The Senior Manager, Child Care is responsible for leading a team aligned to Child Care while implementing strategic plan initiatives, goals and objectives. In addition, the role will be responsible for developing program and contractual policies, reviewing agency and federal funding guidelines, procedures, rules, and regulations. The Senior Manager Child Care establishes day-to-day priorities, standards, and measurement tools for determining progress in meeting/exceeding program and operational goals. The role coordinates and evaluates system-wide program activities, in addition to reviewing and approving budgets.  This role works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Key Responsibilities:

• Provide operational oversight and support for Child Care program functions.
• Oversees and leads action plans/tactics in pursuit of goals and objectives consistent with the agency and department’s strategic plans related to Child Care Programs.
• Ensures direct reports and contractors are accountable, innovative, and responsive to the needs of child care customers, early learning programs and the child care industry.
• Establishes and maintains collaborative relationships across agency departments, contractors, workforce partners, funders (including potential funders), community-based organizations, early learning programs, and others that facilitate and support the work of the agency.
• Plans, implements and coordinates policies, regulations, procedures, and compliance issues related to Child Care Programs
• Leads the planning and budgeting processes by assessing resource needs and contributing to strategic decision-making.
• Serve as an official spokesperson and storyteller for the department.
• Supervise, mentor, and provide guidance to direct reports, ensuring they have the support and resources needed to deliver on their responsibilities effectively.
• Develop and implement performance management strategies, conducting regular evaluations to assess staff performance and ensure alignment with organizational goals. Provide constructive feedback and identify opportunities for growth.
• Develop and implement strategies for staff development, including training, professional growth opportunities, and team-building initiatives.
  
  

Must Have:

• Ability to lead the execution of a high performing team
• Demonstrated experience in creating relationships that lead to desired outcomes
• Ability to leverage resources and relationships to effectively administer child care program services
• Strategic planning and implementation
• Collaboration across key stakeholders both internal and external
• Complex Problem Solving
• Development of Innovative business driven services
• Desire for continuous learning
  
  

Required Education & Experience:

• A Bachelor’s degree and a minimum of 7 years related work experience or 13 years equivalent work experience in lieu of a degree
  
  

Compensation:

• FLSA: Exempt
• Starting Salary: $115,768.00 - $135,000.00 depending on skills, qualifications and experience.
  
  

Officing:

• This position offers a hybrid work option after an onboarding period of approximately 30 days.
  
  

Benefits:

We offer a highly competitive package of many desirable benefits to our full-time employees including:

• Health/Dental/Vision/Life Insurance
• We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
• Paid Leave
• Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
• Retirement
• NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
• Work/Life Balance Programs
• To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
• Professional Development
• NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
  

Equal Employment Opportunity Employer:

NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:

All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.