SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

Trilogy

Date: 3 hours ago
City: Yonkers, New York
Salary: $200 per hour
Contract type: Full time
Remote
Ready to architect the operational backbone of education's next frontier? At 2 Hour Learning, we're not just disrupting traditional education—we're redefining it. Our revolutionary K-12 schools achieve a year's worth of academic growth in just two hours daily, leaving students free to pursue their passions.

As we prepare to launch 25-30 new campuses in the next six months, we need a masterful orchestrator of chaos—someone who can transform complex operational challenges into streamlined, scalable solutions. If you're energized by building systems from scratch and have a track record of turning operational complexity into elegant simplicity, we want you at the helm.

We're a PE-backed education innovator powering multiple successful school brands including Alpha Schools, NextGen Academy, and GT School. Our technology platform combines smart dashboards, adaptive curriculum, and real-time feedback tools to deliver unprecedented educational efficiency. With proven results and expansion underway, we're ready for an operational virtuoso to scale our success.

What You Will Be Doing

As our SVP of Operations, you'll be the architectural mind behind our rapid expansion:

  • Orchestrate comprehensive student onboarding and tech deployment strategies across 25+ new campuses
  • Craft and implement robust SLA frameworks that ensure consistent service delivery
  • Spearhead cross-functional coordination between launch, product, and platform teams
  • Drive strategic change management initiatives for platform evolution and workflow optimization
  • Establish dynamic feedback systems linking field operations to central command
  • Develop crystal-clear accountability structures and escalation protocols

What You Won’t Be Doing

Let's be clear about what this role isn't:

  • Playing whack-a-mole with one-off issues—you're here to build systems that prevent problems
  • Operating in isolation—your success depends on deep cross-functional collaboration
  • Following predetermined playbooks—you'll create and own the operational strategy
  • Getting caught in consensus paralysis—decisive leadership is essential
  • Managing support metrics without context—we prioritize meaningful outcomes over vanity metrics

SVP Of Operations Key Responsibilities

Your core mission is to architect, implement, and optimize the operational infrastructure that ensures flawless execution across student onboarding, school launches, and system updates—transforming potential chaos into operational excellence.

Basic Requirements

We're seeking an exceptional operational strategist who combines systematic thinking with execution excellence. Our ideal candidate brings:

  • Strategic consulting pedigree from a leading firm (MBB or equivalent)
  • Decade-plus track record in operations, product management, or customer-facing systems
  • Proven success in scaling onboarding and provisioning operations
  • Expert-level experience in SLA design and high-volume service operations
  • Sharp decision-making abilities in process optimization and escalation management
  • Demonstrated expertise in technical change management and deployment
  • Proficiency with AI tools for operational enhancement
  • U.S. work authorization with capability to travel 25% of time

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Here’s How They’re Fixing It.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5626-US-Yonkers-SVPofOperation

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