Sr Learning Experience Designer
UKG
Date: 11 hours ago
City: Lowell, Massachusetts
Salary:
$70,100
-
$100,800
per year
Contract type: Full time
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
The Learning Experience Designer is a member of the Value Enablement and Adoption (VEA) Training team, supporting Engineering, Product, Innovation, & Cloud (EPIC). You will design and develop exceptional learning content and experiences to convey organizational constructs and methodologies, technical concepts, and processes in a manner that meets learning and business objectives for an internal audience. You will have a proven track record of developing effective blended-learning experiences (eLearning, Instructor-Led, On-the-Job Training, Reference and Performance Support), worked in Agile, technology /SaaS environments, and be comfortable working at a face pace. In this position, you will have a good balance of being independent and a team player.
Responsibilities
Required
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .
The pay range for this position is $70,100 to $100,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
The Learning Experience Designer is a member of the Value Enablement and Adoption (VEA) Training team, supporting Engineering, Product, Innovation, & Cloud (EPIC). You will design and develop exceptional learning content and experiences to convey organizational constructs and methodologies, technical concepts, and processes in a manner that meets learning and business objectives for an internal audience. You will have a proven track record of developing effective blended-learning experiences (eLearning, Instructor-Led, On-the-Job Training, Reference and Performance Support), worked in Agile, technology /SaaS environments, and be comfortable working at a face pace. In this position, you will have a good balance of being independent and a team player.
Responsibilities
- Collaborates with Learning Program Managers and business partners to determine business/learning needs and measures
- Works with EPIC subject matter experts to develop learning content and experiences, following an iterative development lifecycle
- Rapidly designs and develops engaging and impactful content and activities using holistic LXD principles to meet internal performance needs
- Creates content in multiple modalities (eLearning, software simulations, OJT, classroom, etc.).
- Contributes to the development of and effectively applies VEA Training design processes, templates, and tools.
- Stays current on training trends and recommends innovative solutions for training methods and media
- Works within Agile practices to ensure projects are completed on time and according to design, development, and quality standards
Required
- Bachelor’s Degree or equivalent experience in Instructional Design, Education, or related field
- 5+ years as an Instructional Designer or equivalent experience designing and developing blended learning solutions (preferably in a SaaS environment)
- Experience developing multiple instructional modalities including instructor-led (synchronous and asynchronous), eLearning, & structured experiences. Samples required.
- Proven ability to develop training that incorporates adult learning theories, visual learning design, and interactive training techniques
- Strong proficiency with Articulate 360 and industry standard eLearning development software.
- Strong analytical skills - differentiates ‘need-to-know’ and ‘nice-to-know’ content
- Strong oral/written communication and editing skills, ability to communicate concrete and abstract ideas for the appropriate audiences
- Must be flexible and be able to work both in teams and individually, influence change, manage multiple commitments, demonstrate high attention to detail, and meet tight deadlines
- Must be comfortable working as a hybrid employee (onsite / remote) and have the discipline to stay both motivated and engaged remotely
- Experience developing instructional graphics, basic animation, video, etc. (e.g. Adobe Creative Suite, Final Cut, After Effects, or similar)
- Working in an Agile (SAM) and waterfall (ADDIE) design environments
- Familiarity with Generative AI tools and their application in learning and development.
- Working in Agile processes / environments
- Working in a SaaS environment
- Designing technical certification programs
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .
The pay range for this position is $70,100 to $100,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
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