Academic Programs Coordinator

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Acadental is seeking an Academic Programs Coordinator to support dental and dental hygiene educational programs across North America. This role serves as a key link between customers, account management, customer support, operations, and product implementation.

Responsibilities

• Respond to customer inquiries via phone and email
• Support faculty and staff with product questions and requests
• Coordinate customer projects, product implementations, and onboarding
• Prepare quotes, proposals, and assist with account management activities
• Process orders, invoicing, and shipping requests
• Maintain customer records and CRM data
• Gather customer feedback and communicate insights internally
• Support pilot programs and educational technology initiatives

Qualifications

• Bachelor's degree preferred, but not required
• Strong communication, organizational, and multitasking skills
• Detail-oriented with a professional, customer-focused attitude
• Proficiency in Microsoft Office and business software

This position offers opportunities to develop expertise in customer relations, project coordination, educational technology, product support, and business operations.