Senior Director of Programs

Summary: The Senior Director of Programs holds a signifi cant role within the organization, steering the strategic direction and operational execution of SJHS programs. This position is responsible for ensuring that the organization’s programs align with its overarching goals and mission. By overseeing program development, implementation, and evaluation, the Senior Director of Programs ensures that the organization’s objectives are met efficiently and effectively. Collaboration with other senior leaders to integrate programmatic objectives with broader organizational goals is a fundamental aspect of the role. Additionally, this role involves enhancing the organization’s impact through the continuous improvement of program quality and the development of innovative strategies to address emerging challenges and opportunities.

Essential Duties and Responsibilities

Program Development and Management

● Lead programmatic development and implementation for the organization, aligned with strategic goals and objectives.

● Oversee the coordination, integration, and delivery of programs and related activities, promoting collaborative relationships between program areas and ensuring that the expectations of families, partners, funders, and other stakeholders are consistently met.

● Develop and foster a high-performance, inclusive, and accountability culture throughout program teams, aligned with SJHS core values and organization commitments to equity and inclusion.

● Establish measurable, achievable program area goals and objectives on an annual basis and monitor progress.

● Work with the Director of LSL Advancement, program leads and teams to establish approaches and methods for evaluating program outcomes and leveraging internal and/or external resources to inform program results.

● Stay abreast of developments in the external environment of the LSL community, developing new program ideas and pilot projects that incorporate input from the community.

● Collaborate with the CEO and Finance team to budget and monitor programmatic operations to ensure sound fi scal and systems management and provide guidance and oversight on budgets and fi nancial monitoring to program leads.

● Deploy resources effi ciently and effectively toward organizational goals, working with teams to ensure accountability, balance workload, and foster maximization of resources (One St. Joseph).

● Serve as thought partner and advisor to colleagues ensuring programmatic strategy and operating in close collaboration with areas such as Finance, Development, HR, IT and Data Systems, as well as Marketing.

● Serve as the direct supervisor to Program Directors/Assistant Directors.

Internal Partnerships

● Cultivate relationships and establish partnerships between different program areas, encouraging knowledge sharing, resource utilization, and collaborative problem-solving.

● Directly supervise program managers to build their supervisory and managerial leadership skills to engage, encourage, empower, and motivate program staff.

● Provide strategic guidance and coaching to program leads in planning, program management and implementation for increased effectiveness and accountability.

● Lead effort in establishing staff goals and objectives while measuring results against program’s impact, effectiveness, and other predetermined accountability parameters.

● Provide leadership and support to program managers and direct reports to enhance their ability to collaborate effectively and leverage internal partnerships.

● Work with CEO to determine staffi ng requirements to achieve program goals and objectives and participate in hiring decisions for new program staff.

● Partner with Human Resources to identify and create leadership and professional development opportunities for program leads and program staff.

● Collaborate with the leadership team to develop organizational policies, procedures, and protocols related to programs.

External Partnerships

● Works with Leadership Team to increase visibility, stature, and presence of SJHS within the fi eld of Listening and Spoken Language.

● Build and nurture strategic partnerships with educational institutions, associations, and related organizations to leverage resources, expertise, and networks for programmatic success.

● Represent SJHS on relevant committees and task forces, as well as at speaking engagements, conference panels and trainings.

Organizational Leadership

● Collaborate with Human Resources to plan and provide leadership for organization-wide learning, development, and culture-building activities.

● Travel as necessary for program management and oversight, as well as for participation in industry/professional activities.

Education, Training and/or Experience

● Master’s Degree in Deaf Education, Speech Language Pathology, Audiology, or related field and LSLS AVT/AVEd Certifi cation required.

● 5+ years of experience in management or leadership roles, preferably in program leadership, development, or evaluation in the nonprofi t sector.

● 10+ years' experience in Listening and Spoken Language (LSL) desired.

● Knowledge of LSL tools and assessments, curriculum, educational philosophies for both Early Intervention and school-aged children.

● Intermediate to advanced level of knowledge and experience using MS Office programs, videoconferencing platforms including Teams; the ability to learn and use proprietary non-profi t software, web-based programs and databases related to job responsibilities.

● Commitment to the organization’s mission, vision, and values.

● Commitment to diversity, equity, and inclusion while fostering a culture of belonging.

● Ability to listen and effectively communicate with peers, staff, board, funders, and partners while managing relationships with both internal and external stakeholders.

Qualifications

● Ability to sit for extended periods of time and to move intermittently throughout the workday.

● Ability to operate offi ce equipment, including computers, copiers, fax machines, and phones.

● Ability to lift up to 10 pounds.

● Ability to travel approximately 25%.

Desired Leadership Attributes

● Mission and Vision driven as well as values-centered

● Collaborative and transparent

● Strategic and forward-thinking

● Relational and community-oriented

● An effective communicator who inspires trust and confidence

● Committed to fostering a healthy and positive organizational culture

About St. Joseph Hearing + Speech

St. Joseph Hearing + Speech serves children who are deaf or hard of hearing and their families through listening and spoken language education, hearing healthcare, therapy services, family support, and early intervention programming. The organization serves more than 350 families across Indiana and remains committed to helping children achieve their fullest potential through compassionate, evidence-based care.

To apply: Send resume and cover letter to Lindy Powell at ***email_hidden***.

Location: Indianapolis, IN (on-site)

Status: Full-time/Exempt

Reports to: CEO

St. Joseph Hearing + Speech is an equal opportunity employer committed to creating an inclusive and mission-focused workplace.