Medical Billing Call Specialist

Valley Women's Health

Remote

Monday thru Friday

Hours: 8:15am – 4:45pm

This Job Is Ideal For Someone Who Is

Dependable, reliable, and consistent.

Communicates professionally and kindly, even during difficult conversations.

Can think independently and problem solve confidently.

Willing to work as a team – strong team player

People-oriented — enjoys interacting with people and working as a team

Detail-oriented — pays attention to the details in a fast-paced environment

Looking for a long-term position

Assumes other duties and responsibilities as assigned. The responsibilities below are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Provide patients with information about office policies, procedures, and services
Ability to collect patient payments and verify patient information
Provide excellent customer service by addressing inquiries and resolving issues timely
Strong communication and customer service skills
Ability to remain calm and positive in a fast-paced environment
Multitask while answering calls and patient chats
Proficiency with Microsoft Office including excel and word programs
Follow procedures and policies and report needed changes or patterns
Able to sit for long periods of time while typing and speaking

Strong communication and customer service skills
Ability to remain calm, positive, and professional in stressful situations
Strong listening and problem-solving abilities
Comfortable navigating difficult patient conversations
Proficiency with Microsoft Office, including Word and Excel
Ability to sit for extended periods while speaking and typing
Previous medical office, billing, call center, or customer service experience preferred
Medical billing experience preferred but willing to train the right candidate.
Must be comfortable being on the phone most of the workday.
Bilingual applicants highly encouraged to apply.

E04JI80040jt4097id6