Senior Vice Provost, Online Education

Posting Number

req26194

Department

Office of the Provost

Department Website Link https://provost.arizona.edu/

Location

Tucson Campus

Address

Tucson, AZ USA

Position Highlights

The Senior Vice Provost, Online Education, leads the University of Arizona’s enterprise online strategy, aligning technology, operations, and academic support to drive growth and innovation. The position oversees the integration of Arizona Online (AZO) and the University of Arizona Global Campus (UAGC) into a unified shared services model, ensuring operational and academic excellence, financial sustainability, and compliance.

The Senior Vice Provost leads a matrixed organization that thrives on close coordination with key university units, including Marketing, Finance, Human Resources, Information Technology, and Legal.

The role focuses on delivering a high-quality, student-centered experience by integrating enrollment, advising, financial aid, and support services into a seamless, data-driven ecosystem.

Serving as a key advisor for online education to the president and the university’s senior leadership, this position reports to the provost, ensuring strong governance, accreditation compliance, and risk management while advancing the university’s mission and expanding its impact in the digital education landscape.

To see the full position profile,

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

Essential Duties

• Leads the alignment of talent, roles, and organizational capabilities across Arizona Online and UAGC within a unified shared services model, ensuring operational continuity, employee engagement, and a cohesive culture that supports the university’s online education strategy.
• Ensures that marketing, enrollment, and technology function as a continuous loop driving institutional success. This executive will drive standard operating procedures across university colleges to ensure coordination and discipline regarding course design, student support, and enrollment pipelines.
• Demonstrates financial acumen by leveraging financial reports, budgets, and performance metrics to support sound decision-making, long-term sustainability, and fiscal transparency.
• Ensures academic programs and delivery tracks are designed explicitly for student persistence and graduation.
• Unifies non-academic support services across the enterprise to provide a seamless, high-touch experience from first inquiry to alumni status. This requires standardizing financial aid, enrollment, and advising workflows into a single, cohesive, data-driven pipeline.
• Maintains high standards to ensure that every degree delivered online reflects the rigor and reputation of the university.
• Exercises the decisiveness to update legacy processes as needed and navigate institutional dynamics that may lead to fragmentation.
• Leads large-scale organizational transformation while successfully navigating the human side of complex institutional change.
• Utilizes emotional intelligence to merge distinct institutional cultures and successfully tie the online enterprise to the broader flagship campus.
• Moves the organization past the current manual processes in Arizona Online and the legacy technology at UAGC.
• Recognizes information technology as a fundamental, strategic driver of the enterprise rather than a background utility. In collaboration with the Chief Information Officer and University Information Technology Services, will act as a sophisticated manager of enterprise systems, steering a multi-year technology migration to fully merge technology across the U of A and UAGC.
• Moves the enterprise toward automated excellence by holding teams accountable for scalable, integrated systems while preserving operational continuity during transitional phases.
• Communicates persuasively with diverse stakeholders, ensuring all parties feel invested in online transformation.
• Serves as a dedicated partner to the President, Provost, and CFO. This leader prioritizes overall institutional success over departmental wins and acts as a cohesive, collaborative executive.
• Serves as the designated leader for the integrated online enterprise, holding executive responsibility for all operational and academic outcomes across both UAGC and Arizona Online, including serving as UAGC’s Chief Executive Officer for WSCUC accreditation reporting.
• Stays abreast of the complex and dynamic federal and state regulations, consumer protection mandates, and compliance requirements specific to online education.
• Proactively identifies and mitigates risks associated with large-scale digital operations, intellectual property protection, data privacy, and external partnerships.
• Performs other duties as directed or required.

Knowledge, Skills and Abilities:

• Comprehensive understanding of the online adult learner lifecycle, digital marketing analytics, automated enterprise infrastructure, enrollment management, federal regulatory compliance, and regional accreditation.
• Skilled in change management.
• Ability to unify disparate institutional cultures and units into a single organization focused on operational scale.
• Exceptional communication, collaboration, and organizational skills.
• Leadership in cross-functional, collaborative environments.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Master’s degree with experience in educational leadership, organizational psychology, adult learning, online technology, and/or related fields.
• Minimum of five years of executive leadership experience in a large-scale online educational enterprise or digital service organization, with a significant record of accomplishments including experience leading complex, large-scale online transformation.
• Proven experience of P&L responsibility of at least $10 million or experience leading the integration of distinct units.

Preferred Qualifications

• Terminal degree.
• Experience in a large, complex public university setting.

FLSA

Exempt

Full Time/Part Time

Full Time

Number of Hours Worked per Week

Job FTE

1.0

Work Calendar

Fiscal

Job Category

Executive Leadership

Benefits Eligible

Yes - Full Benefits

Rate of Pay

DOE

Compensation Type

salary at 1.0 full-time equivalency (FTE)

Grade

EXE

Career Stream and Level

M6

Job Family

Executive Leadership

Job Function

Executive Leadership

Type of criminal background check required

Fingerprint criminal background check (security sensitive due to job duties)

Number of Vacancies

Contact Information for Candidates

Helena Rodrigues

***email_hidden***

Open Date

6/5/2026

Open Until Filled

Yes

Documents Needed to Apply

Resume, Cover Letter, and One Additional Document

Special Instructions to Applicant

Please submit a resume, cover letter, and leadership philosophy statement. Your statement should not exceed two pages.

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at [email protected].