Education Consultant - TL/ETWD

About This Job

• This position is located in Baton Rouge, LA**

Office of Teaching & Learning - Educator Talent and Workforce Development

Job Focus Area

The Louisiana Department of Education, Office of Teaching and Learning, is seeking an Educational Consultant 3 to support educator certification and background credentialing functions within the Educator Talent & Workforce Development team. This position reports to the Director of Certification and serves as the lead specialist, ensuring certification applications are processed accurately, securely, and in compliance with state requirements.

Candidates with the following skills, abilities, and experience are encouraged to apply:

• Experience working with Google Workspace (Drive, Docs, Sheets) to create, organize, and manage electronic files.
• Proficiency with Microsoft Outlook (scheduling and email management) and Zoom (meeting coordination and facilitation).
• Prior experience using case management systems or electronic databases for tracking, processing, and retrieving records.
• Demonstrated ability to review and analyze sensitive documents, such certification applications, criminal background checks, personal identification documents, etc., with accuracy and confidentiality.
• Strong data entry and document management skills, including scanning, indexing, and retrieving records in systems such as OnBase or similar platforms.
• Experience providing customer service and stakeholder support, including responding to inquiries, clarifying requirements, and resolving issues professionally.
• Ability to prioritize and manage workload in a high-volume environment with strict deadlines.
• Familiarity with educator certification processes or state regulatory compliance work (preferred but not required).
• Demonstrated skill in working independently and with discretion, while also functioning effectively as part of a team.
• Strong written and verbal communication skills, especially in preparing clear, accurate responses and documentation.

Minimum Qualifications

Seven years of experience in education, teaching, or administrative services; OR

Six years of full-time work experience plus four years of experience in education, teaching, or administrative services; OR

A bachelor's degree plus four years of experience in education, teaching, or administrative services; OR

An advanced degree plus three years of experience in education, teaching, or administrative services.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

In this role, the Education Consultant 3 will be responsible for, but not limited to:

• Certification Processing
• Review and process certification applications daily
• Review and answer applicants, school districts, and teacher preparation programs through the certification question portal
• Teacher Certification Appeals Council
• Review appeal applications in accordance with established policy and law
• Compile documentation, including packets, polices, etc. and issue certificates at the conclusion of the meeting
• Schedule and coordinate TCAC meetings for the Council and appellants
• Administrative Duties
• Praxis upload
• Certification Monthly Calls
• Office Hours

Position-Specific Details

Appointment Type: Probational, Promotional, or Job Appointment. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Work Schedule: Work days are Monday - Friday; work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience. This position has a Special Entrance Rate (SER) of $28.96/hour.

• Note regarding the advertised pay range: The Education Consultant series have a special entrance rate that is above the minimum hire rate for these positions.The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information

For further information about this vacancy contact

Louisiana Department of Education – Human Resources

PO Box 94064

Baton Rouge, LA 70804

***email_hidden***

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.

• Yes
• No

Do you have experience using electronic databases or case management systems (such as OnBase, Teacher Certification Management System (TCMS), or similar platforms) for processing, scanning, indexing, or retrieving records?

• Yes
• No

If yes to the previous question, please identify the system(s) you have used and describe the types of tasks you have performed using those systems. If you answered NO to the previous question, enter "N/A".

Do you have experience creating, organizing, and managing digital files using Google Workspace tools (e.g., Google Drive, Docs, Sheets) or Microsoft Outlook for scheduling and communication?

• Yes
• No

If you answered yes to the previous question, please identify which tools you have used and the types of tasks you have regularly completed using them. If you answered NO to the previous question, enter "N/A".

Do you have experience reviewing and analyzing policy and law as part of a compliance, certification, or hiring process?

• Yes
• No

If you answered yes to the previous question, list the type(s) of policies and law(s) and the context in which you reviewed them. If you answered NO to the previous question, enter "N/A".

Do you have experience with the Teacher Certification Appeals Council?

• Yes
• No

If you answered yes to the previous question, please describe your experience. If you answered NO to the previous question, enter "N/A".

Are you a current employee of the Louisiana Department of Education? Please note - teachers and other school system employees are not considered employees of the LA Department of Education.

• Yes
• No
• Required Question