Private Client Director

Most admissions positions are designed to maximize volume. This position exists to uphold standards.

Alpha is constructing one of the most rigorous school frameworks in the world. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely advance more quickly than national averages, supported by measurable outcomes. Afternoons are dedicated to deeper exploration, autonomy, and practical skill development. The model is effective. But effectiveness depends entirely on family alignment.

This is your entry point.

You will manage the complete enrollment process for a campus, beginning with initial inquiry and continuing through onboarding. This is not a relay position. You are accountable for how families perceive us, how thoroughly they grasp the model, and whether their enrollment choices reflect authentic fit. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when circumstances warrant it. The objective is not enrollment maximization. The objective is strategic alignment.

We welcome candidates from distinguished service backgrounds outside conventional education: independent schools, competitive programs, high-end hospitality, executive operations, exclusive membership platforms, or entrepreneurial leaders who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a consultative, multi-phase engagement with discernment, transparency, and accountability.

If your career has centered on providing exceptional service where credibility, confidentiality, and experience caliber shape the brand identity, this role will resonate—only now applied to work that demonstrably transforms lives.

This is a full-time, salaried, on-site position. We are currently hiring in La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. Relocation assistance is provided.

What You Will Be Doing

• Managing the complete enrollment experience for prospective families, from initial outreach through final onboarding.
• Facilitating discovery conversations to evaluate alignment before offering recommendations or advancing to subsequent stages.
• Overseeing 20+ concurrent family engagements across varying phases of enrollment, maintaining full transparency on progression and outreach.
• Directing campus visits, student observation sessions, and decision-focused discussions that articulate results, standards, and ideal candidate profiles.
• Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, resource allocation, and service excellence.

What You Won’t Be Doing

• Applying volume-focused or aggressive conversion methods.
• Admitting families who lack appropriate fit in order to satisfy quotas.
• Overseeing large teams or operating within complex hierarchical structures.
• Distributing responsibility for the family journey across multiple departments.
• Operating remotely. This position is intentionally campus-centered.

Private Client Director Key Responsibilities

Lead and deliver a relationship-driven, selectivity-focused enrollment process that secures the right families while safeguarding the coherence and effectiveness of the Alpha model.

Basic Requirements

• 3+ years providing high-caliber, individualized service in settings where service delivery directly shapes brand perception (education, luxury hospitality, executive support, premium membership, or independently operated services).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial engagement through onboarding completion.
• Experience concurrently coordinating 20+ client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific examples of advisory decision-making, including instances where you counseled against your offering when alignment was absent.
• Professional correspondence experience with senior leadership, affluent clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these regions: La Jolla, CA; Los Angeles, CA; Marin County, CA; Palo Alto, CA; Piedmont, CA; San Francisco, CA; Santa Barbara, CA; Santa Monica, CA; or South Bay, CA.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Experience within selective independent school admissions or high-barrier program enrollment.
• Background in upscale hospitality, VIP client services, or C-suite support functions.
• Experience designing or optimizing enrollment workflows, standard operating procedures, or service benchmarks.
• Proficiency leveraging analytics and CRM intelligence to enhance enrollment quality, not merely velocity.

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5531-US-CapeCora-PrivateClientD