Intake/Scheduling Representative
University of Nebraska Medical Center
Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number
Staff_14655
Department
MMI Patient Information Office 50000688
Business Unit
Munroe-Meyer Institute
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 8:00AM - 5:00PM; Hours May Vary
Remote/Telecommuting
Hybrid (part-time working on site, part-time working off-site)
Position Summary
Serves as the primary liaison between families, referring sources, Munroe-Meyer Institute staff and clinicians. Coordinates the MMI scheduling process for clients referred for diagnostic evaluation and clinical services.
Position Details Additional Information
Posting Category
Operations
Working Title
Intake/Scheduling Representative
Job Title
Admin Bus Op Associate (Clk)
Salary Grade
AB13H
Appointment Type
C2 - REG OFF/SERV HRLY
Salary Range
$19.038 - $28.558/hourly
Job Requisition Begin Date
04/09/2026
Application Review Date
04/16/2026
Review Date Information
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education
High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider related post high school education in lieu of required experience)
Required Experience
3 years
If any experience is required, please specify what kind of experience:
General office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting.
(Will consider related post high school education in lieu of required experience)
Required License
No
If yes, what is the required licensure/certification?
Required Computer Applications
Microsoft Outlook
Required Other Computer Applications
Required Additional Knowledge, Skills and Abilities
Knowledge of scheduling health care services. Ability to utilize clinical scheduling software.
Strong communication skills necessary. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs. Excellent verbal and written communication skills required.
Strong customer focus skills essential. Must be able to interface in a professional manner with individuals at all levels. Excellent telephone etiquette required.
Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines
Knowledge of medical and insurance terminology. Familiarity with medical billing such as CPT , HCPCS, ICD10 coding. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and pre-authorization guidelines.
Ability to remain calm and supportive and handle confidential matters discreetly.
Preferred Education
Relevant coursework/specialized training
If any degree/training is preferred, please specify the type:
Post high school education with course work in business.
Preferred Experience
Experience in health care service delivery coordination, and clinic scheduling
Preferred License
No
Preferred Computer Applications
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Preferred Other Computer Applications
Preferred Additional Knowledge, Skills and Abilities
Knowledge of EPIC desirable.
Preferred experience working with persons with disabilities, and interdisciplinary care teams.
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