Retail Key Holder

Goodwill of Western New York

Job Details

Now Hiring: 3rd Key Holder - Goodwill WNY

Step into a leadership role where you’ll help drive retail success and make a difference in your community!

What You’ll Do

  • Perform store opening and closing procedures, including securing the building
  • Train Store Associates and act as Manager on Duty when needed
  • Help maintain a positive, productive store environment
  • Deliver outstanding customer service at the register, on the sales floor, or at the donation door
  • Support store operations including merchandising, cleanliness, and promotions
  • Ensure accurate cash handling and POS transactions
  • Sorts donations into sellable, salvage, or trash categories
  • Prices items using our guide and identifies high-value goods
  • Meets daily production goals and quality standards

Who You Are

  • A retail pro with great customer service skills
  • A confident communicator and team motivator
  • Reliable, flexible, and ready to lead by example
  • Someone who lives our values: Own It
  • Dare to Excel
  • Be Bold
  • Be Extraordinary
  • Win Together

What You Bring

  • 1+ year of retail keyholder experience preferred
  • Ability to lift up to 50 lbs. and work on your feet
  • Flexible schedule, including evenings and weekends
  • Willing to attend orientation in Buffalo (full time only)

Compensation

  • $16.00–$18.00/hour based on experience
  • We regularly review our pay and benefits to stay competitive!

Apply today and take the next step in your retail career with purpose!

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