Supervised Parenting Coordinator

Who We Are

FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community-led actions that enhance supports for children, parents, and families across Minnesota.

Why You’ll Love Working Here

Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi-service, multi-cultural agency, FamilyWise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English. Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-effective care.

Wages

$25.00 per hour

Benefits

• Paid vacation and sick time
• Nine paid holidays and three floating holidays
• Competitive health, dental, and vision insurance
• Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA)

• Long-term disability insurance – the employer pays the premiums
• Employer-paid basic life insurance with the option for additional coverage paid by the employee
• Voluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance

• FWS sponsors a retirement plan with 3% employer match and immediate vesting

Because FamilyWise is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary’s University, FamilyWise employees and their spouses are also eligible for the following benefits at St. Mary’s University:

• Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
• Professional development opportunities
• Access to advancement (internships, job placement, field practice)

Schedule

This is a regular, full-time and hybrid position. Business hours for program are 9am - 8pm (7 days a week) – this position will work a flexible schedule within these times frames; some evening and weekend availability is needed.

Job Summary

FamilyWise is hiring a Supervised Parenting Coordinator to assist the Supervised Parenting Program Manager with specific administrative duties related to the Supervised Parenting Department. The Coordinator will facilitate visitations, provide parent education curriculum to the families served, and document family visits.

Responsibilities

• Coordinate and manage referrals received from county agencies and courts for programming.
• Ensure data integrity by conducting audits, correcting errors, managing family information in the client database, and validating billing data.
• Support billing processes, including submission preparation and reporting for contracts and grants.
• Guide and support training for new staff members and interns.
• Manage and track subpoena processing.
• Review private pay payments.
• Provide a secure, safe, clean, and neutral environment that ensures positive experiences for parents and their children.
• Coach parent education using curriculum resources and professional expertise.
• Conduct parenting observations and provide feedback on parents’ interaction skills.
• Provide life skills education to increase parental capacity for positive family dynamics.
• Screen families upon arrival for parenting time sessions.
• Guide families through conflict resolution, teaching effective communication strategies and de-escalation techniques.
• Coach and provide feedback to parents regarding age-appropriate boundary setting, discipline, empathy, family roles, and nurturing skills.
• Attend appropriate collateral meetings with other professionals and referring agencies.
• Coordinate and communicate with county workers, referring partners, and other stakeholders in a timely manner.
• Complete intakes and facilitate ongoing family communication regarding problem solving, scheduling, and other family needs as requested.
• Document interactions and observations accurately and promptly, presenting information in a clear and objective manner.
• Utilize designated software platforms and digital tools to maintain detailed case records.

What You Bring

• Minimum of 2 years of experience working in the Human Services field; experience working with children and families preferred.
• Bachelor’s degree in the Human Services field, or you are currently in the process of obtaining a degree in Human Services or a related field such as psychology, child development, social work, or family social science.
• Previous experience with training and supervising staff and interns is highly desired.
• Excellent written and oral communication skills.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving and conflict resolution skills.
• Knowledge of child development and effective parenting skills.
• Ability to work evenings and weekends (required).
• Access to reliable transportation with the ability to travel to client sites within a 15-mile radius of the office.
• Strong professional boundaries and willingness to intervene on behalf of children when parents do not follow agency policies.

• Valid driver’s license, access to reliable transportation, and the ability to meet FamilyWise’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Diversity and open expression are fundamental to the work of FamilyWise Services. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

FamilyWise Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf ( https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf). See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf ( https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf).

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( https://www.eeoc.gov/poster) notice from the Department of Labor.