Medical Assistant Supervisor

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Clinical Support Staff! Medical Assistant Supervisors provide leadership and oversight to all medical assistants and other direct reports. Performs the responsibilities of a Certified/Registered Medical Assistant as well as those appropriately delegated by their site director. With the nursing staff, medical assistant supervisors are responsible for flow management.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

• Compensation is based on each candidate’s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• The role will be a combination of administrative and clinical responsibilities; the exact breakdown will be determined by the health center operations (HCO) Director to best meet the needs of the site.
• Coordinates all hiring, onboarding, competencies, and continuing education based at the site for their direct reports. This includes ongoing needs assessments of training areas as well as ensuring current best practices are rolled out to the team.

• Collaborates with providers and nurses in the delivery of patient care. Assigns and monitors duties and responsibilities of Medical Assistants
• Performs regular scheduled performance evaluations and 1:1 meetings with direct reports. Fairly balances staff and clinic needs.
• Responsible for ensuring all documentation of lab reconciliation, logs, and controls are completed as scheduled and in compliance with Erie policy
• Ensures stocking of rooms, keeps inventory, and completes orders for medical supplies, equipment, and vaccines utilized in the assigned clinical area or site.

Education

• High School Diploma required
• Associates degree, or additional education and/or training preferred

Skills and Knowledge

Required

• Two or more years’ experience as a Medical Assistant required
• At least 1 year of MA experience at Erie required
• Current Basic Life Support Certification (CPR) required
• Successful completion of Medical Assistant program required
• Certified or Registered by accredited agency strongly preferred

Preferred

• One or more years supervising medical assistants preferred
• EMR proficiency strongly preferred
• Bilingual English/Spanish a Plus

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• • Our mission, vision, and values unite us.
  • Our voices matter.
  • We do things well.
  • Our inclusive culture promotes balance and belonging.
  • We find our career sweet spot at Erie.