Software Developer

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

The Technology Unit provides all SBS employees with quick and efficient service to meet all their technology needs. The Unit consists of three groups: The Project Management Office (PMO), Solutions Architecture and, Technology Operations. This position will be part of the Solutions Architecture group which is responsible for leading the implementation of software development efforts, solution architecture, software quality assurance testing, and ongoing maintenance of all SBS databases.

We are seeking a Software Developer with experience in .NET, ReactJS, and Microsoft Dynamics 365 to join the NYC Department of Small Business Services. You would be part of a growing development team responsible for modernizing and supporting enterprise business applications utilizing Microsoft technologies including Dynamics 365, Power Platform, Azure services, ReactJS, and custom .NET applications.

This hands-on position will focus on designing, developing, integrating, and maintaining scalable enterprise solutions that improve end-user productivity, streamline business processes, and enhance overall operational efficiency. The selected candidate will work closely with senior Technology staff, product owners, business stakeholders, and cross-functional teams and will be an integral part of the entire software development lifecycle.

Responsibilities Will Include

• Design, develop, and maintain enterprise applications utilizing ASP.NET MVC/Core, C#, REST APIs, ReactJS, and Microsoft Dynamics 365/Dataverse
• Develop and support Dynamics 365 customizations, plugins, workflows, Power Automate flows, business rules, and model-driven applications
• Build and maintain integrations between Dynamics 365 and external systems utilizing Azure Functions, Azure Logic Apps, Service Bus, APIs, and web services
• Design and develop responsive and user-friendly front-end applications utilizing ReactJS, Angular, JavaScript, Bootstrap, HTML5, and CSS3
• Develop reusable UI components and support modern single-page application (SPA) architecture utilizing ReactJS
• Collaborate with DBAs and technical teams to design and optimize SQL Server databases, stored procedures, views, and data integration processes
• Participate in solution architecture, technical design sessions, and enterprise application modernization initiatives
• Support deployment automation, source control, and CI/CD pipelines utilizing Azure DevOps, Git, and modern release management practices
• Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, technical estimations, and daily stand-ups
• Troubleshoot and resolve application defects, performance bottlenecks, integration issues, and production support incidents
• Ensure all solutions follow best practices related to scalability, security, accessibility, maintainability, and performance optimization
• Create technical documentation, deployment procedures, architecture diagrams, and operational support materials
• Participate fully and actively in application deployments, cloud provisioning, release management, and post-deployment validation activities
• Work closely with business stakeholders and product owners to translate business requirements into scalable technical solutions
• Research and recommend emerging technologies, AI-enabled capabilities, automation opportunities, and process improvements to modernize agency systems

To Apply, Please Email Your Resume And Cover Letter, After Applying Via ESS (for Internal Applicants) Or Nyc.gov/careers (for External Applicants), And Use The Following Subject Line

Software Developer to: ***email_hidden***

Internal candidates please email your resume and cover letter including the following subject line: Software Developer to: [email protected]

Also Apply

City Employees: Apply through Employee Self Service (ESS) at www.nyc.gov/ess search for Job ID: # 782861

All Other Applicants: Go to www.nyc.gov/careers search for Job ID: #782861

Salary: Commensurate with Experience

NYC residency not required for this title.

If you do not have access to email, mail your cover letter & resume to:

NYC Department of Small Business Services

Human Resources Unit

1 Liberty Plaza, 11th Floor

New York, New York 10006

COMPUTER SPECIALIST (SOFTWARE) - 13632

Minimum Qualifications

• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Preferred Skills

• 8+ years of experience implementing and supporting Microsoft Dynamics 365 CE/CRM and Dataverse solutions - 8+ years of Microsoft SQL Server experience with strong knowledge of relational database design, normalization, T-SQL, stored procedures, and performance tuning - Experience developing Dynamics 365 plugins, workflows, custom APIs, Power Automate flows, business process flows, and security models - Experience working with Microsoft Power Platform including Power Apps, Power Automate, and Dataverse - Strong hands-on experience developing front-end applications utilizing ReactJS, Angular, JavaScript, TypeScript, Bootstrap, HTML5, CSS3, AJAX, and jQuery - Experience building reusable UI components, consuming RESTful APIs, and developing modern single-page applications (SPA) utilizing ReactJS - Experience developing integrations utilizing REST/SOAP APIs, Azure Functions, Logic Apps, Service Bus, and other cloud integration technologies - Experience with source control management systems including Git and Azure DevOps along with CI/CD and automated deployment pipelines - Experience working in cloud and hybrid environments utilizing Microsoft Azure services - Demonstrated ability to deliver enterprise applications and projects in an Agile software development environment - Strong understanding of application security, authentication, role-based access controls, and secure coding best practices - Self-motivated, detail-oriented, and able to work effectively both independently and in a collaborative team environment - Excellent communication skills with technical teams, business stakeholders, and executive leadership - Strong analytical and problem-solving skills with a desire to continuously improve systems, processes, and user experience - Experience supporting government, enterprise, or highly regulated business applications is a plus

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $99,209.00 – $127,000.00