Quality Operations Mgr

Quality Operations Mgr

Are you passionate about making a meaningful impact? Join us at MHMR. Where you can make a difference.

As the Quality Operations Manager you will provide leadership, supervision, and operational oversight of Quality Coordinators as well as Process Improvement Coordinators. In this role you will lead the coordination, implementation, and monitoring of quality assurance, performance improvement, compliance, and process improvement activities. The Quality Operations Manager ensures agency-wide adherence to regulatory, accreditation, contractual, and internal quality standards while fostering a culture of continuous quality improvement consistent with MHMR’s We CARE values.

Minimum Requirements

Minimum qualifications

Minimum Education: Bachelor’s Degree

Defined Education: Public Health, Social Work, Healthcare Administration, Data Science, Health and Human Services or a related field.

Preferences: None

Substitutions: Associate degree and five (5) years’ experience, High School diploma and seven (7) years’ experience

Years’ Experience: Three (3) years

Defined Experience: Behavioral Health, IDD services, or related healthcare fields

License/Certifications: None

Special Courses: None

Supervisory Experience: One (1) year

Why Choose MHMR as Your Employer

MHMR offers an excellent competitive benefits package designed to support the wellbeing of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future; we’re a qualifying employer for Student Loan Forgiveness Programs which offers longterm financial relief opportunities for eligible team members.

We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work–life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally.

We CARE

• We Connect People in Our Community
• We Provide Access to Services
• We Link People to Resources
• We Empower People

Our Values Are Based On The Following Beliefs

• Respect for people who are active in planning their services
• Recovery is a life-long process of better health
• Success as positive outcomes for each person
• Participation of people and their families in the process
• Inclusion in the community through services that promote growth and independence
• Safe, ethical, and cost-effective services
• Best practices in current research in medical, psychosocial and organizational fields
• Collaboration with other organizations for better services
• Compassion, trauma-informed care, and safety practices including suicide safe care.

MHMR offers maximum compensation for each position of requirements based on candidates’ education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR.

For a complete Job Description, detailed qualifications and to apply please contact ***email_hidden***